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Average Ratings 0 Ratings
Description
Buzzspot is an online AI tool that can be integrated into customer-oriented websites, allowing businesses to respond to visitor inquiries by utilizing their own site content, documentation, product details, and uploaded materials. It creates a searchable repository from these resources and delivers responses through an integrated chat interface. This assistant can manage frequent support inquiries, gather and assess potential customer information, and facilitate the scheduling of appointments or demonstrations. Additionally, a shared conversation inbox enables staff members to oversee chats and intervene when personal assistance is necessary. The platform is multilingual and can be implemented via website-builder plugins or an embedding script. It targets e-commerce businesses, SaaS and tech firms, professional service providers, and web agencies in need of customer support and lead-generation solutions. Subscription plans offer varying monthly message limits, assistant availability, and human agent allocations according to different tiers, ensuring flexibility in usage. This adaptability makes Buzzspot an appealing choice for organizations aiming to enhance their customer interaction capabilities.
Description
Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom.
Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Shopify
Yes
Wix
Yes
WordPress
Yes
Zapier
Yes
Cal.com
Yes
Calendly
Yes
ChatGPT
No
Cisco Webex
No
Claude
No
Facebook Messenger
No
Integrations
Shopify
Yes
Wix
Yes
WordPress
Yes
Zapier
Yes
Cal.com
No
Calendly
No
ChatGPT
Yes
Cisco Webex
Yes
Claude
Yes
Facebook Messenger
Yes
Pricing Details
$19
Essential: $19/month for 1,000 messages. Corporate: $49/month for 100,000 messages and up to three assistants. Enterprise: $99/month for 250,000 messages and up to five assistants. Monthly or annual billing is available; annual plans are advertised with two months free. Paid plans include a seven-day trial, and no setup fee is listed.
Free Trial
Yes
Free Version
No
Pricing Details
$39 per month
Billed monthly or annually.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Buzzspot.co
Website
www.buzzspot.co
Vendor Details
Company Name
Social Intents
Founded
2017
Country
United States
Website
www.socialintents.com
Product Features
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
No
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
Yes
Chatbot
Yes
Email Automation
Yes
Group Messaging
Yes
Human Handover
Yes
Lead Distribution
Yes
Lead Qualification
Yes
Mobile Messaging
Yes
Multi-Channel Communication
Yes
Product Recommendations
Yes
Video Chat
Yes
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
Yes
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
No
Ticket Management
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Alternatives
No Alternatives