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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Buzzmax serves as an online platform dedicated to review and reputation management, specifically tailored for local service-oriented businesses. It enables these businesses to efficiently solicit customer feedback via text messages after obtaining consent from customers, while also allowing them to keep an eye on their Google reviews and compose responses to favorable feedback that aligns with the business’s tone. Additionally, Buzzmax includes features for scheduling posts on Google Business Profile and offers RepGuard, a tool designed for monitoring insufficient ratings. The platform accommodates the management of multiple business locations, with its pricing and plans determined by location; larger businesses can opt for enterprise solutions. Overall, Buzzmax is designed for companies that aim to streamline their review solicitation, response strategies, and Google Business Profile management all in one cohesive system. By providing these comprehensive tools, Buzzmax empowers businesses to enhance their online reputation effectively.

Description

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Business Profile Yes 
Hootsuite No 

Integrations

Google Business Profile No 
Hootsuite Yes 

Pricing Details

$147/month per location
Plans are $147–$547 per location per month, or $97–$497 per location per month when billed yearly. Enterprise pricing is per business.
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Buzzmax

Founded

2026

Country

United States

Website

buzzmax.ai

Vendor Details

Company Name

Reputology

Founded

2013

Country

United States

Website

reputology.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Brand Management

Approval Process Control No 
Artwork Management No 
Asset Management No 
Change Management No 
Fulfillment Distribution No 
Project Management Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Social Media Marketing

Analytics Yes 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

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