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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Streamline your social media customer relationship management by consolidating teams and tickets on a single platform. By utilizing ticketing to prioritize messages and comments, your analysts can concentrate on the most pressing issues first; set up alerts for urgent matters, and develop teams and frequently asked questions to enhance customer service efficiency. Buzzmonitor’s Smart Replies feature allows for automated responses across all social media channels, easing the workload for your human resources and delivering real-time updates to your customer service team. Beyond managing social media interactions, you can also handle and respond to emails effectively. This integration ensures that whether your brand or your client’s brand communicates with customers via email, you can monitor your team’s performance through the same comprehensive customer service analytics and service level agreements offered by Buzzmonitor for social media. This holistic approach not only boosts productivity but also fosters a seamless customer experience across multiple communication channels.

Description

Local business owners are well aware of the importance of maintaining a good reputation; however, they often struggle to find the time to pursue reviews, engage with customers, or consistently manage social media accounts. RecensioAI simplifies this process by automating everything. Following each customer visit, RecensioAI promptly dispatches review requests via email, SMS, or WhatsApp. Satisfied customers are directed to leave feedback on Google, while those with grievances are given a private avenue to communicate with the owner, thus preventing negative reviews from being published. Each review receives a swift response crafted by AI, which is delivered in the language of the customer and aligns with your brand's voice. Additionally, RecensioAI serves as a comprehensive marketing platform. It utilizes AI to generate and schedule new posts for Instagram, Facebook, and Google on a weekly basis. The platform also facilitates email marketing campaigns for your customer database, automatically showcases top reviews as branded social media content, manages your Google Business Profile, collects WiFi leads, and monitors local competitors. With just one dashboard and a single subscription, RecensioAI is designed to replace tools like Birdeye, Hootsuite, and Mailchimp, making the setup process a breeze that takes only 10 minutes. This efficiency allows business owners to focus more on their core operations while RecensioAI takes care of their online presence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook
Instagram
WhatsApp
Facebook Messenger
Google Business Profile
LinkedIn
X (Twitter)
YouTube

Integrations

Facebook
Instagram
WhatsApp
Facebook Messenger
Google Business Profile
LinkedIn
X (Twitter)
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$47/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BuzzMonitor

Founded

2004

Country

Spain

Website

getbuzzmonitor.com/en/social-crm/

Vendor Details

Company Name

RecensioAI BV

Founded

2026

Country

Netherlands

Website

my.recensioai.com

Product Features

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Alternatives

Alternatives

Stratus Local Reviews

Stratus Local

Click Rain