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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Streamline your social media customer relationship management by consolidating teams and tickets on a single platform. By utilizing ticketing to prioritize messages and comments, your analysts can concentrate on the most pressing issues first; set up alerts for urgent matters, and develop teams and frequently asked questions to enhance customer service efficiency. Buzzmonitor’s Smart Replies feature allows for automated responses across all social media channels, easing the workload for your human resources and delivering real-time updates to your customer service team. Beyond managing social media interactions, you can also handle and respond to emails effectively. This integration ensures that whether your brand or your client’s brand communicates with customers via email, you can monitor your team’s performance through the same comprehensive customer service analytics and service level agreements offered by Buzzmonitor for social media. This holistic approach not only boosts productivity but also fosters a seamless customer experience across multiple communication channels.

Description

Local business owners are well aware of the importance of maintaining a good reputation; however, they often struggle to find the time to pursue reviews, engage with customers, or consistently manage social media accounts. RecensioAI simplifies this process by automating everything. Following each customer visit, RecensioAI promptly dispatches review requests via email, SMS, or WhatsApp. Satisfied customers are directed to leave feedback on Google, while those with grievances are given a private avenue to communicate with the owner, thus preventing negative reviews from being published. Each review receives a swift response crafted by AI, which is delivered in the language of the customer and aligns with your brand's voice. Additionally, RecensioAI serves as a comprehensive marketing platform. It utilizes AI to generate and schedule new posts for Instagram, Facebook, and Google on a weekly basis. The platform also facilitates email marketing campaigns for your customer database, automatically showcases top reviews as branded social media content, manages your Google Business Profile, collects WiFi leads, and monitors local competitors. With just one dashboard and a single subscription, RecensioAI is designed to replace tools like Birdeye, Hootsuite, and Mailchimp, making the setup process a breeze that takes only 10 minutes. This efficiency allows business owners to focus more on their core operations while RecensioAI takes care of their online presence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Yes 
Instagram Yes 
WhatsApp Yes 
Facebook Messenger Yes 
Google Business Profile No 
LinkedIn Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

Facebook Yes 
Instagram Yes 
WhatsApp Yes 
Facebook Messenger No 
Google Business Profile Yes 
LinkedIn No 
X (Twitter) No 
YouTube No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$47/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BuzzMonitor

Founded

2004

Country

Spain

Website

getbuzzmonitor.com/en/social-crm/

Vendor Details

Company Name

RecensioAI BV

Founded

2026

Country

Netherlands

Website

my.recensioai.com

Product Features

Social CRM

Calendar/Reminder System No 
Customer Support No 
Email Marketing No 
Lead Capture No 
Lead Nurturing No 
Live Chat No 
Marketing Automation Integration No 
Multi-Channel Social Integration No 
Social Media Monitoring No 
Task Management No 

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

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