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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Buzz has been designed with the needs of healthcare professionals at its core. The Buzz Medical Messenger boasts a wide array of features aimed at significantly enhancing communication efficiency. It allows you to establish a secure and reliable network comprising healthcare professionals and staff integral to your daily operations. You can form groups and teams that reflect your typical workflow, facilitating the seamless and efficient exchange of information. Moreover, Buzz incorporates in-context integration within conversations, enabling users to access Lightning™ fast responses from Skyscape's extensive collection of gold-standard medical resources, which are trusted by over a million healthcare professionals. With a proven history in medical clinics, hospitals, home health, and physical therapy, Buzz excels in supporting agencies involved in transitions of care. Customer testimonials highlight improvements in patient experiences and provider satisfaction, alongside a notable decrease in hospital readmission rates. This innovative tool not only streamlines communication but also fosters collaboration among professionals, ultimately benefiting patient care.

Description

Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Avaya Aura No 
Avaya one-X Communicator No 
Centricity RIS-IC No 
Cisco Unified Contact Center No 
EcoStruxure No 
EpicCare EMR No 
Metasys No 
NextGen Healthcare EHR No 
Oracle Health EHR No 
Philips Interoperability Solutions No 
Veradigm EHR No 

Integrations

Avaya Aura Yes 
Avaya one-X Communicator Yes 
Centricity RIS-IC Yes 
Cisco Unified Contact Center Yes 
EcoStruxure Yes 
EpicCare EMR Yes 
Metasys Yes 
NextGen Healthcare EHR Yes 
Oracle Health EHR Yes 
Philips Interoperability Solutions Yes 
Veradigm EHR Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

We have a variety of customized solutions to meet your needs. Contact us for details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Skyscape

Founded

1993

Country

United States

Website

buzz.skyscape.com

Vendor Details

Company Name

Spok

Founded

1984

Country

United States

Website

www.spok.com

Product Features

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

HIPAA Compliance

Access Control / Permissions Yes 
Audit Management Yes 
Compliance Reporting Yes 
Data Security Yes 
Documentation Management No 
For Healthcare Yes 
Incident Management Yes 
Policy Training No 
Remediation Management No 
Risk Management Yes 
Vendor Management No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

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