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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth.

Description

Churn Solution serves as a comprehensive retention platform tailored for subscription-based businesses, focusing on preserving the customers you have acquired rather than replacing them. Revenue loss from subscriptions often occurs in two distinct areas that many teams overlook: voluntary churn, where customers intentionally cancel their subscriptions, and involuntary churn, where payment issues arise due to reasons like expired cards or blocked transactions, leading to unintended exits. Churn Solution effectively addresses both types of churn, employing cancellation processes that uncover the underlying reasons for customer exits while presenting appropriate retention strategies such as pausing subscriptions, altering plans, or delivering tailored offers instead of generic discounts. Additionally, the platform utilizes smart retries, in-app notifications, and follow-up communications via email and SMS to recover failed payments, while win-back initiatives target former subscribers based on their reasons for leaving. Through advanced analytics, Churn Solution provides insights into save rates, the motivations behind cancellations, and the revenue that has been successfully recaptured. It seamlessly integrates with popular payment platforms like Stripe, Braintree, WooCommerce, Paid Memberships Pro, and RecurPay, along with supporting webhooks for enhanced functionality. By leveraging these features, businesses can significantly improve their customer retention metrics and ultimately enhance their bottom line.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Braintree
Recharge
Stripe

Integrations

Braintree
Recharge
Stripe

Pricing Details

Butter's pricing is based on the value we deliver: we think it’s fair to only bill on the revenue we actually recover. Book a free payment health analysis to get started.
Free Trial
Free Version

Pricing Details

$50/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Butter Payments

Founded

2020

Country

United States

Website

www.butterpayments.com

Vendor Details

Company Name

Churn Solution

Country

United States

Website

churnsolution.com

Product Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Product Features

Alternatives

Alternatives

No Alternatives