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Description
Butler Hospitality revolutionizes room service by offering exceptional and convenient dining options to numerous hotel rooms through our innovative network of hotel “ghost kitchens.” Catering to a diverse range of establishments from upscale to casual and large chains to independent boutiques, Butler Hospitality expertly manages staffing, logistics, and brand standards for hotel dining experiences. By merging cutting-edge proprietary technology with extensive expertise in hospitality, our team, equipped with decades of experience in both the hospitality and tech industries, transforms the traditional room service challenge into a seamless solution. Providing remarkable and accessible room service across thousands of hotel rooms in the United States, Butler operates kitchens within centrally located full-service hotels, allowing guests to enjoy high-quality meals without realizing their food is prepared offsite. Whether it's a large chain or a boutique hotel, Butler's room service stands out as the premier choice for hotels aiming to enhance their guest experience. With Butler, hotels can elevate their dining offerings while maintaining efficiency and quality, ensuring that every guest receives a memorable culinary experience.
Description
Tattle stands out as the premier Customer Experience Improvement (CXI) platform tailored for restaurant and hospitality managers to gather and respond to guest feedback effectively. In today's competitive landscape, traditional methods such as online reviews or mystery shoppers fail to meet the strategic needs of modern restaurant operators. A robust feedback system that identifies key opportunities through a data-driven methodology is essential. That's why Tattle employs causation-based surveys that boast an impressive 94% completion rate, providing you with 20 times more data compared to other options. Additionally, Tattle harnesses the power of Machine Learning to prioritize the most impactful opportunities that enhance guest satisfaction and drive revenue. Operators can establish monthly targets based on the specific opportunities unique to each location, ensuring the team is aligned and focused on executing actionable items while monitoring their progress over time. Furthermore, Tattle offers comprehensive tracking of important metrics and allows operators to compare reports across various parameters such as daypart, ordering channels, top box scores, incident rates, and more to optimize performance. This multifaceted approach ultimately empowers operators to make informed decisions that lead to improved guest experiences and business outcomes.
API Access
Has API
API Access
Has API
Integrations
Alpine IQ
Incentivio
Lunchbox
Olo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Butler Hospitality
Founded
2015
Country
United States
Website
www.butlerhospitality.com
Vendor Details
Company Name
Tattle
Website
www.gettattle.com
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
