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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BuiltSpace develops collaborative service processes that enable the real-time capture of service transactions and operational data. The effectiveness of business processes hinges on having superior data stored in a secure database that can be shared across different enterprises. Uniquely, BuiltSpace is the only facility maintenance platform capable of bridging the information gap by facilitating data sharing at key interaction points through a mobile application activated by QR Codes, which is designed to provide immediate solutions and future advancements. With an extensive range of customized solutions, BuiltSpace is specifically designed to cater to various needs, ensuring that facility operators and occupants have real-time insights into the health and safety of their buildings. Additionally, BuiltSpace enhances maintenance operations by providing communal access to essential knowledge. It effectively unifies the connections between manufacturers, service technicians, and property owners, creating a seamless flow of information. Furthermore, BuiltSpace transforms traditional facilities into digital buildings stored in the cloud, ensuring their continued health and safety throughout the ongoing challenges posed by the COVID-19 pandemic. By leveraging technology, BuiltSpace is paving the way for a more resilient and efficient future in facility management.

Description

VServiceManagement offers a cloud-centric solution tailored for the intricate nature of modern post-sales service scenarios. It combines advanced warranty and entitlement management along with top-tier field service operations management into one cohesive package, allowing businesses to craft and execute their own unique processes. By utilizing this platform, companies can consistently provide outstanding service, monitor their operations, and innovate new offerings to enhance customer satisfaction. Additionally, VContactCenter serves as a cloud-first option for contemporary multichannel and multi-client contact centers, equipping organizations with all necessary tools to refine customer relationships, such as agent support, CTI integration, and customizable workflow designs, while also maintaining effective oversight of backend operations. ACCO Brands, a recognized name in the office supplies and equipment sector, utilizes VServiceManagement to empower its service technicians in efficiently handling every element of their service engagements, thereby streamlining their workflow and improving customer interactions. This integration of advanced solutions not only bolsters operational efficiency but also fosters a more responsive service environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Buildings IOT Yes 
Microsoft Dynamics 365 Yes 
QuickBooks Online Yes 
Sage CRM Yes 

Integrations

Buildings IOT No 
Microsoft Dynamics 365 No 
QuickBooks Online No 
Sage CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BuiltSpace

Founded

2011

Country

Canada

Website

builtspace.com

Vendor Details

Company Name

Vertical Solutions

Founded

1986

Country

United States

Website

www.vertsol.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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