VServiceManagement Description
VServiceManagement is a cloud-first platform that can handle today's complex post-sales service environments. All the benefits of superior warranty and entitlement management control and best-in class field service operations management combined in one package. You can also design and implement your business processes. You can deliver consistently high-quality service, track operations, or create new services to delight customers. VContactCenter is a cloud-first platform that's designed for multichannel, multi-client contact centres. All you need to optimize customer relationships - agent guidance and CTI integration, build your own business process workflows – along with controls to manage efficiency of your back-end operation. ACCO Brands is a well-known brand for office supplies and office equipment. This includes sophisticated binding and laminating machinery. VServiceManagement is used by the company to allow its service technicians to manage all aspects of their service calls.
VServiceManagement Alternatives
RazorSync
RazorSync allows you to manage your field service software from your mobile phone, tablet, or computer. Schedule, dispatch, invoice, and manage customer records from the field. You can even save time and travel by viewing jobs, technicians, and scheduling on a map. All data is stored in the cloud to ensure easy access, and the customer records update your office QuickBooks automatically. Customers report higher billings, revenue, and satisfaction with RazorSync.
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CRM Runner
Growing businesses have to deal with the challenges of managing leads, task scheduling, monitoring, as well as other day-today tasks. CRM Runner is your one stop solution for field service management and office management. Impressively design quotes with a cutting-edge difference for a first impression. Collect payment via email and send recurring invoices if necessary. CRM Runner integrates your existing email system with your business. It will allow you to manage all your work from one screen, and make it easier to do your day-today tasks. You can set up IVR, voicemail messages and buy local and toll free numbers around the globe, view your call history, call hands-free to any client, send mass SMSs to your clients, and keep track of your contacts all from one place: our system. We have integrated a selfie feature into the app to verify the identity of employees.
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BigChange
Built to help every customer’s business grow stronger, the BigChange Job Management Platform brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform your business can run on.
Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. BigChange employs 200 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies. The BigChange complete Job Management Platform is helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
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Commusoft
Commusoft is a job management software that can be used on the road or in the office. Efficiently connecting remote and office teams, Commusoft is an impressive all-in-one solution for trades businesses. Commusoft, a cloud-based solution, allows businesses of all sizes to complete more jobs per day, provide exceptional customer service, and accelerate invoicing to get paid quicker. The platform combines a variety of impactful tools into one solution. It includes CRM, estimates and job management, supplier management, invoices, payments, vehicle-tracking, over 40 preconfigured reports, SLA monitoring, and much more.
Commusoft’s training and onboarding team makes it easy to transition from paper based systems to powerful digital operations. Clients are set up for success from the very beginning, so they can reinvent their businesses straightaway. Commusoft helps clients optimize their daily operations; with unmatched digital workflows, they see increased productivity, employee and customer satisfaction, and bigger overall company revenue. With Commusoft doing the heavy lifting, clients can focus on controlling their growth, and providing unmatched customer journeys. See how Commusoft can transform your service business.
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Integrations
No Integrations at this time
Company Details
Company:
Vertical Solutions
Year Founded:
1986
Headquarters:
United States
Website:
www.vertsol.com
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Product Details
Platforms
SaaS
Customer Support
24/7 Live Support
VServiceManagement Features and Options
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
VServiceManagement Lists
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