VServiceManagement Description
VServiceManagement is a cloud-first platform that can handle today's complex post-sales service environments. All the benefits of superior warranty and entitlement management control and best-in class field service operations management combined in one package. You can also design and implement your business processes. You can deliver consistently high-quality service, track operations, or create new services to delight customers. VContactCenter is a cloud-first platform that's designed for multichannel, multi-client contact centres. All you need to optimize customer relationships - agent guidance and CTI integration, build your own business process workflows – along with controls to manage efficiency of your back-end operation. ACCO Brands is a well-known brand for office supplies and office equipment. This includes sophisticated binding and laminating machinery. VServiceManagement is used by the company to allow its service technicians to manage all aspects of their service calls.
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