Average Ratings 4 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

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ease
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design
support

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Description

Bugasura helps modern QA, product, and engineering teams manage software quality from one place instead of jumping between spreadsheets, chat threads, test documents, and issue trackers. The platform combines requirements management, test management, bug tracking, reports, documentation, integrations, and AI-powered sprint intelligence into a clean workspace built for fast-moving teams. Teams can manage requirements, generate requirements using AI, create and import test cases, organize test cases with categories and tags, assign them to team members, run functional and API test cycles, manage test data, and track execution progress through real-time reports. Bugasura also helps teams connect the full quality workflow. Requirements can be mapped to test cases. Test cases can be linked to bugs. Bugs can be tracked through sprints, comments, attachments, workflows, filters, and reports. This gives teams better visibility into what needs to be tested, what has failed, who owns the issue, and whether the release is ready. The platform also includes AI capabilities for requirement generation, test case generation, issue text generation, similar test case linking, and requirement-to-test mapping. Its Testpert layer adds sprint intelligence by helping teams identify missing requirements, analyze risks, enrich requirements, generate test cases at scale, and improve test coverage using product, customer, business, technical, requirement, test, and bug context. Bugasura integrates with tools such as Jira, Asana, Slack, Linear, GitHub, email, Zendesk, and more, so teams can keep their existing workflow while bringing quality management into one connected system.

Description

Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira
Amazon Web Services (AWS)
Atlassian Clover
Declarative Webhooks
GitHub
Gmail
Jira Service Management
Microsoft 365
Slack
monday AI work platform

Integrations

Jira
Amazon Web Services (AWS)
Atlassian Clover
Declarative Webhooks
GitHub
Gmail
Jira Service Management
Microsoft 365
Slack
monday AI work platform

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bugasura

Founded

2020

Country

India

Website

bugasura.io

Vendor Details

Company Name

Trundl

Founded

2014

Country

United States

Website

trundl.com/products/smart-assignments-and-rotations-for-jira/

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Test Management

Automation Integration
Collaboration Tools
Pass/Fail Results Tabulation
Reporting / Analytics
Requirements Management
Test Scheduling
Test Tracking
Time/Budget Tracking

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

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