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Description

BugReplay serves as a temporal tool for addressing bugs. This browser extension generates a high-resolution video recording of user interactions while synchronizing it with developer console outputs, network activity, and all necessary environmental data to efficiently identify and resolve issues. It is compatible with various browsers, including Chrome, Firefox, Safari, Edge, and Opera, and additionally offers a mobile application for iOS devices. With its comprehensive features, BugReplay streamlines the debugging process for developers.

Description

Directly engage with your users to create superior software by identifying their common challenges. Resolve issues significantly faster than your competitors, allowing users to indicate precisely where problems occur. Replay bugs as they unfolded, gaining insight from your users' perspectives. Acknowledge their feedback to foster trust and strengthen relationships. Utilize user feedback surveys to gather important insights through targeted questionnaires seamlessly integrated into your application or website. Enjoy easy setup in just minutes for both mobile and web platforms, managing, tracking, and assigning tasks all in one centralized location. Beyond just screenshots and video replays, users can highlight and annotate the exact location of bugs. Streamline your processes by fully automating your workflow with Gleap, compatible with various platforms, including Zapier. Recognize and value users who are quick to report issues, as this appreciation can enhance user engagement. Boost your productivity by 40% with comprehensive bug reports, eliminating the need for lengthy email exchanges with users. This proactive approach ensures that you are constantly attuned to user needs and continuously improving your software.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
GitHub
Jira
Slack
Stackreaction
Trello
Zapier
Zendesk
Basecamp
GitLab
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Microsoft Edge
Microsoft Teams
Mozilla Firefox
Opera
Pivotal Tracker
Safari
SpiraTeam

Integrations

Asana
GitHub
Jira
Slack
Stackreaction
Trello
Zapier
Zendesk
Basecamp
GitLab
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Microsoft Edge
Microsoft Teams
Mozilla Firefox
Opera
Pivotal Tracker
Safari
SpiraTeam

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BugReplay

Founded

2015

Country

United States

Website

www.bugreplay.com

Vendor Details

Company Name

Gleap

Website

gleap.io

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

Fiddler Reviews

Fiddler

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