Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

BugDrop is a versatile, open-source widget that enables users to submit feedback directly to GitHub Issues. By integrating the BugDrop GitHub App with their repository and incorporating a simple JavaScript snippet into their site, teams can effectively gather insights from visitors. Users can easily report bugs, suggest features, ask questions, or leave ratings through customizable flows that enhance engagement; submissions can come with annotated screenshots, detailed browser and page information, and optional console logs for better context. Teams have the flexibility to tailor the widget’s look and the questions asked, allowing them to consolidate feedback management within GitHub instead of switching to a separate BugDrop interface. This script-based solution is compatible with various web frameworks and static websites, making it widely accessible. Additionally, BugDrop offers both a hosted service option and the possibility for teams to self-host using Cloudflare Workers alongside their unique GitHub App. It targets product and engineering departments looking to streamline their website feedback processes directly into GitHub Issues, thereby enhancing collaboration and efficiency. Ultimately, BugDrop serves as a powerful tool for teams aiming to optimize user experience and improve their products based on direct visitor input.

Description

Stay attuned to the nuances of product quality with unitQ Monitor, which evaluates key customer feedback channels—such as App Store reviews, Zendesk inquiries, and social media platforms—in more than 100 languages to identify potential product issues as they arise. With a wealth of user opinions circulating about your product, unitQ Monitor empowers you to actively listen. Through comprehensive cross-channel monitoring, unitQ Monitor meticulously examines customer sentiments across various platforms, including the App Store, Zendesk, Reddit, and Twitter, among others. The insights gained are not confined to a specific locale; they are globally sourced, as we translate feedback from over 100 languages into English for broader analysis. By leveraging machine learning, we effectively sift through translated feedback to minimize noise and false alarms, bringing to light actionable Quality Issues that might otherwise go unnoticed. Additionally, unitQ Monitor provides real-time dashboards and reports that highlight trending Quality Issues, ensuring you remain informed about the most pressing concerns your customers have. This proactive approach allows businesses to swiftly address issues and enhance overall customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
Reddit No 

Integrations

GitHub No 
Reddit Yes 

Pricing Details

$0
BugDrop is free and open source under the MIT License. Self-hosting requires a Cloudflare Workers account and a GitHub App.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BugDrop

Website

bugdrop.dev

Vendor Details

Company Name

unitQ

Founded

2018

Country

United States

Website

www.unitq.com

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Alternatives

Alternatives

HyperOrbit Reviews

HyperOrbit

HyperOrbit Labs
Two Cents Reviews

Two Cents

M: Digital
Syncly Reviews

Syncly

Deep BlueDot
Annot8 Reviews

Annot8

Quad Labs Technologies LLC