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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

BugDrop is a versatile, open-source widget that enables users to submit feedback directly to GitHub Issues. By integrating the BugDrop GitHub App with their repository and incorporating a simple JavaScript snippet into their site, teams can effectively gather insights from visitors. Users can easily report bugs, suggest features, ask questions, or leave ratings through customizable flows that enhance engagement; submissions can come with annotated screenshots, detailed browser and page information, and optional console logs for better context. Teams have the flexibility to tailor the widget’s look and the questions asked, allowing them to consolidate feedback management within GitHub instead of switching to a separate BugDrop interface. This script-based solution is compatible with various web frameworks and static websites, making it widely accessible. Additionally, BugDrop offers both a hosted service option and the possibility for teams to self-host using Cloudflare Workers alongside their unique GitHub App. It targets product and engineering departments looking to streamline their website feedback processes directly into GitHub Issues, thereby enhancing collaboration and efficiency. Ultimately, BugDrop serves as a powerful tool for teams aiming to optimize user experience and improve their products based on direct visitor input.

Description

PushFeedback is an intuitive feedback widget platform aimed at assisting teams in gathering, visualizing, and interpreting user feedback straight from their documentation sites. This tool allows organizations to integrate a customizable widget into their documentation, enabling users to report confusion, omissions, or malfunctions, which offers teams valuable insights into the quality and usability of their content. With the option for visual feedback through screenshots, users can pinpoint exact issues and annotate specific elements, which removes any uncertainty from their comments and simplifies the diagnosis of problems. The platform features real-time analytics dashboards that reveal trends in feedback, sentiment analysis, and identify which pages receive the most negative reactions, thus empowering teams to prioritize revisions based on authentic user experiences. Additionally, the integrated AI Reports function automatically processes feedback at scale, providing organized summaries, recurring themes, and actionable suggestions, thereby alleviating the need for tedious manual reviews of extensive comments. By streamlining the feedback process, PushFeedback enhances the efficiency of teams striving to improve their documentation.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
Hugo No 
JavaScript No 
Jira No 
LearnDash No 
MadCap Flare No 
Make No 
Microsoft Teams No 
MkDocs No 
Next.js No 
Nextra No 
React No 
Slack No 
Sphinx No 
Starlight Software No 
Vue.js No 
VuePress No 
Webflow No 
WordPress No 
Zapier No 

Integrations

GitHub No 
Hugo Yes 
JavaScript Yes 
Jira Yes 
LearnDash Yes 
MadCap Flare Yes 
Make Yes 
Microsoft Teams Yes 
MkDocs Yes 
Next.js Yes 
Nextra Yes 
React Yes 
Slack Yes 
Sphinx Yes 
Starlight Software Yes 
Vue.js Yes 
VuePress Yes 
Webflow Yes 
WordPress Yes 
Zapier Yes 

Pricing Details

$0
BugDrop is free and open source under the MIT License. Self-hosting requires a Cloudflare Workers account and a GitHub App.
Free Trial No 
Free Version Yes 

Pricing Details

$24 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BugDrop

Website

bugdrop.dev

Vendor Details

Company Name

PushFeedback

Country

United States

Website

pushfeedback.com

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

Two Cents Reviews

Two Cents

M: Digital
Annot8 Reviews

Annot8

Quad Labs Technologies LLC