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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

BugDrop is a versatile, open-source widget that enables users to submit feedback directly to GitHub Issues. By integrating the BugDrop GitHub App with their repository and incorporating a simple JavaScript snippet into their site, teams can effectively gather insights from visitors. Users can easily report bugs, suggest features, ask questions, or leave ratings through customizable flows that enhance engagement; submissions can come with annotated screenshots, detailed browser and page information, and optional console logs for better context. Teams have the flexibility to tailor the widget’s look and the questions asked, allowing them to consolidate feedback management within GitHub instead of switching to a separate BugDrop interface. This script-based solution is compatible with various web frameworks and static websites, making it widely accessible. Additionally, BugDrop offers both a hosted service option and the possibility for teams to self-host using Cloudflare Workers alongside their unique GitHub App. It targets product and engineering departments looking to streamline their website feedback processes directly into GitHub Issues, thereby enhancing collaboration and efficiency. Ultimately, BugDrop serves as a powerful tool for teams aiming to optimize user experience and improve their products based on direct visitor input.

Description

Bugpilot is an AI-driven platform designed for bug resolution that assists SaaS teams in identifying, analyzing, ranking, and rectifying user-facing bugs. 1. Uncover hidden bugs that users may not report It’s surprising to learn that approximately 96% of bugs remain unreported by users, resulting in frustration, a loss of trust, and a negative user experience. 2. Empower power-users to quickly report actionable bugs With Bugpilot, users can easily highlight specific areas of the screen and include notes, providing detailed context about the issue they encountered and their expectations. This allows SaaS teams to receive comprehensive bug reports complete with visual evidence, descriptions, console logs, and network requests, among other details. 3. Resolve issues swiftly, thanks to AI-enhanced prioritization and solutions Bugpilot enables even those without technical expertise to identify problems in a matter of seconds. For each bug report, Bugpilot pinpoints possible causes such as failed network requests, ad blockers, coding mistakes, or user errors, allowing for rapid resolution and improved user satisfaction. Ultimately, this platform not only streamlines the bug-fixing process but also enhances the overall experience for users.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

GitHub Yes 
ClickUp No 
Crisp No 
Front No 
Help Scout No 
Intercom No 
Jira No 
LiveChat No 
Notion No 
Sentry No 
Slack No 
Zapier No 
Zendesk No 

Integrations

GitHub Yes 
ClickUp Yes 
Crisp Yes 
Front Yes 
Help Scout Yes 
Intercom Yes 
Jira Yes 
LiveChat Yes 
Notion Yes 
Sentry Yes 
Slack Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$0
BugDrop is free and open source under the MIT License. Self-hosting requires a Cloudflare Workers account and a GitHub App.
Free Trial No 
Free Version Yes 

Pricing Details

$9 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BugDrop

Website

bugdrop.dev

Vendor Details

Company Name

Bugpilot

Founded

2021

Country

Italy

Website

bugpilot.io

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Alternatives

Alternatives

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