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Description
Empower your customers to explore your menu, place their orders, and complete payments directly through your website. Utilizing embedded menus has been shown to enhance both sales and average order value, with a setup process that takes under ten minutes. Customers can easily view your menu, make payments, and have their orders delivered right to their door. We provide all the necessary tools to ensure this process is quick and effective. With interactive tablet menus, the shopping experience becomes seamless, allowing customers to navigate through your entire menu, customize their orders, and proceed to checkout with just a few clicks. Buddi integrates with your live inventory, displaying only items currently available for purchase. Additionally, product details such as images and descriptions are pre-loaded, which helps you save precious time. Comprehensive analytics are collected to give you insights into best-selling items, average order size, and other valuable metrics to optimize your sales strategy. Moreover, Buddi exclusively promotes in age-restricted environments, such as age-verified websites or within your establishment, ensuring that your marketing efforts reach the right audience effectively. This approach not only streamlines the ordering process but also enhances customer satisfaction and loyalty.
Description
Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cova
Yes
Greenline
Yes
Merrco
Yes
Profitek POS
Yes
Shopify
Yes
WhatsApp
No
barnetPOS
Yes
Integrations
Cova
No
Greenline
No
Merrco
No
Profitek POS
No
Shopify
No
WhatsApp
Yes
barnetPOS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Buddi
Founded
2017
Country
Canada
Website
buddi.io
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/whatsapp-ordering/
Product Features
Cannabis
Administrative / HR Management
No
Business Management
No
CRM
No
Compliance Tracking
No
Cultivation Management
No
Delivery Management
No
Dispensary Management
No
Distribution
No
ERP
No
For Hemp & CBD
No
Inventory Management / Control
No
Lab Testing
No
Manufacturing
No
Payment Processing
No
Point of Sale (POS)
No
Reporting / Analytics
No
Retail Management
No
Sales Tracking
No
Seed to Sale
No
Supplier Management
No
Supply Chain Management
No
Toll Processing
No
Traceability
No
eCommerce / Online Ordering
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
