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support

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Description

Bubblehouse serves as a comprehensive platform for loyalty and engagement, allowing brands to create personalized reward ecosystems that encompass various features like points systems, tiered memberships, referrals, gamification, and subscription-based incentives, all seamlessly integrated across ecommerce, retail, and community interactions. Its adaptable architecture facilitates the quick implementation of brand-specific loyalty experiences that can evolve according to distinct campaigns and business models, while robust CRM, POS, and API integrations guarantee that the loyalty system functions effectively at every customer touchpoint. Additionally, it offers dynamic reward triggers, advanced campaign analytics, and real-time visibility into member activities, empowering marketing teams to customize the user experience without being constrained by predefined templates. Bubblehouse highlights that loyalty is an integral part of the customer journey rather than a mere add-on, which allows brands to enhance repeat purchases, boost customer lifetime value, and transform reward programs into pivotal growth strategies. By leveraging these capabilities, brands can cultivate deeper connections with their customers and foster long-term loyalty.

Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Amperity Yes 
Amplitude Yes 
Attentive.ai Yes 
Bazaarvoice Yes 
BigCommerce Yes 
Bloomreach Yes 
Fuego Yes 
HubSpot CRM Yes 
Junip Yes 
Leap Yes 
Loop Yes 
Postscript Yes 
Rebuy Yes 
Shopify Yes 
Shopify Plus Yes 
Teamwork Commerce Yes 
WooCommerce Yes 

Integrations

Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Amperity No 
Amplitude No 
Attentive.ai No 
Bazaarvoice No 
BigCommerce No 
Bloomreach No 
Fuego No 
HubSpot CRM No 
Junip No 
Leap No 
Loop No 
Postscript No 
Rebuy No 
Shopify No 
Shopify Plus No 
Teamwork Commerce No 
WooCommerce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20,000 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bubblehouse

Country

United States

Website

www.bubblehouse.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

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