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Description

An exceptional resource for gaining insights into user interactions on your website, this tool simplifies the process of pinpointing customer challenges. With features like Session Recordings, Heatmaps, Funnels, and Feedback Forms, you can visually track every user activity on your site. You will be able to recognize the specific issues a user encounters during their browsing experience, whether it be frustration, confusion, or disorientation. Additionally, the platform offers the option to completely obscure any textual information on a page, allowing you to recreate the user journey with anonymized recordings. Importantly, Browsee automatically excludes sensitive input fields, such as passwords, emails, and phone numbers, from its recordings. Moreover, it respects Do Not Track preferences in browsers and complies with EU GDPR regulations. The system provides flexibility, enabling you to select which elements to track or exclude, and allows for prioritization of pages based on your immediate needs. You can also filter sessions based on a variety of criteria, including referral sources, UTMs, CSS elements, devices, geographic locations, and more. By creating segments, you can monitor for errors and user sentiments effectively, enhancing your ability to optimize user experience over time. This comprehensive approach ensures that you are well-equipped to understand and improve user engagement on your website.

Description

User behavior replays assisted by AI uncover UX challenges and deliver practical insights for improvement. These replays illustrate users' actions, contexts, and intentions, surpassing conventional event-tracking methods. They automatically extract and summarize pivotal moments from each session while pinpointing UX issues and suggesting enhancements. It's akin to being right beside the user, gaining a firsthand perspective of their interaction with the interface. Furthermore, you can analyze click data without the need for event tracking setup, as it gathers all interactions automatically. By posing straightforward questions, you can access insights on user behavior and easily locate the specific replay you wish to analyze. Experience reports, generated through AI and extensive data analysis, help identify user experience flaws effectively. The service is currently in its beta phase, offering 100K sessions per month at no cost; should you require additional sessions, don’t hesitate to reach out. Additionally, you maintain full control over privacy settings, allowing you to prevent any unwanted data collection, ensuring a tailored and secure user experience. By leveraging these tools, organizations can significantly enhance their understanding of user interactions and foster a more intuitive design approach.