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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.

Description

LeadLocate is a comprehensive platform designed for automotive lead generation and customer relationship management that enables car dealerships and sales professionals to effectively capture, qualify, and convert exclusive leads from both buyers and sellers in real time. The platform ensures that inbound and seller leads are delivered instantaneously within specified geographic areas, employing a unique three-point quality assessment that checks for locality, valid contact information, and active purchase intent to maximize conversion rates. With advanced automation features, it simplifies the process of prospecting and following up through various channels, including SMS, email, ringless voicemail, and voice calls. Additionally, its integrated CRM capabilities offer customizable lead capture forms, marketing templates, referral initiatives, mobile push notifications, and an AI-driven follow-up assistant to enhance user experience. The system also supports seamless integration with existing CRM solutions via standard XML ADF, while personalized account settings adapt lead streams to meet the specific demands of local markets. This ensures that dealerships can respond promptly to changing market conditions and customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ERA-IGNITE
Identifix
XML
Xtime

Integrations

ERA-IGNITE
Identifix
XML
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brooke.ai

Website

www.brooke.ai/

Vendor Details

Company Name

LeadLocate

Country

United States

Website

leadlocate.com/sales-leads/

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Alternatives

Alternatives

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