Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Broccoli AI offers a cloud-based platform tailored for customer communication and lead management specifically aimed at home service industries. With its advanced AI voice agents, the system efficiently handles inbound calls, qualifies potential leads, schedules jobs, and engages with website visitors through chat. Additionally, the platform takes charge of following up on pending estimates, renewing customer memberships, sending out appointment reminders, reaching out to previous clients to maximize available time slots, and analyzing calls for training purposes and identifying missed chances. Broccoli seamlessly integrates with various lead sources, including Google Local Services Ads, Yelp, Angi, Thumbtack, and Meta, while also synchronizing calls and appointments with popular CRM and field service tools like ServiceTitan, Salesforce, AccuLynx, and Housecall Pro. It caters specifically to businesses in plumbing, HVAC, roofing, electrical, pest control, solar, garage door services, and residential cleaning, providing comprehensive support for front-office operations, customer service interactions, and essential workflows related to inbound and outbound communications, scheduling, and lead follow-up. This platform empowers service teams to enhance their efficiency and improve customer satisfaction through streamlined processes.
Description
CaughtLeads operates as a cloud-based AI receptionist tailored for home-service contractors and other enterprises reliant on incoming calls. It utilizes comprehensive business information to engage with callers, qualify leads, schedule appointments via an integrated Cal.com calendar, or log requests for callbacks, which are then emailed to the appropriate parties. The platform meticulously monitors calls and appointments, documenting job outcomes, including whether the scheduled tasks were completed. Additionally, it can relay call and booking data to platforms like Slack and GoHighLevel, and can transmit event information through secure webhooks to services such as Zapier, n8n, Make, or any designated custom endpoint. CaughtLeads is also equipped to facilitate follow-up communications and workflows aimed at reactivating previous customers. Businesses are given the opportunity to design and test their virtual receptionist in a web browser prior to its deployment on a designated phone line. During calls, it is made clear to the caller that they are interacting with an AI and that the conversation may be recorded for quality assurance. This service primarily caters to contractors in fields such as HVAC, plumbing, roofing, and electrical work, ensuring that they can streamline their customer interactions effectively. The versatility of CaughtLeads positions it as an essential tool for businesses seeking to enhance their customer service and efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Housecall Pro
Yes
ServiceTitan
Yes
Acculynx
Yes
Angi
Yes
Cal.com
No
GoHighLevel
No
Google Calendar
No
Jobber
No
Make
No
Salesforce
Yes
Integrations
Housecall Pro
Yes
ServiceTitan
Yes
Acculynx
No
Angi
No
Cal.com
Yes
GoHighLevel
Yes
Google Calendar
Yes
Jobber
Yes
Make
Yes
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49/month
The month-to-month plan is $49/month and includes a local phone number. Voice calls cost $0.12 per minute and texts cost $0.03 per segment. There is no setup fee, and sales tax may apply. Three-month and 12-month plans reduce the monthly base price to $41.65 and $34.30, respectively; usage rates stay the same. You can build and test a receptionist in your browser for free without a card. The live-phone trial requires a card and costs nothing at checkout. The pricing page gives its duration as 14 days or 100 voice minutes, whichever comes first.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Broccoli AI
Founded
2022
Country
United States
Website
www.broccoli.com
Vendor Details
Company Name
TechAegisAI
Founded
2026
Country
India
Website
caughtleads.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives