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Description
Broadvoice enhances communication for small and medium-sized enterprises (SMEs) by integrating robust cloud PBX, unified communications, and collaboration tools with a virtual call center into a single, award-winning Unified Communications as a Service (UCaaS) platform that offers enterprise-level functionalities at competitive prices. This platform operates on Broadvoice’s secure and redundant network and hosting infrastructure, allowing SMEs to connect securely with their customers from any location and through any device. Additionally, Broadvoice has earned recognition in the Deloitte Technology Fast 500 and has been listed among the Inc. 500 Fastest Growing Private Companies in the United States, underscoring its rapid growth and strong market presence. This combination of innovative technology and affordability positions Broadvoice as a leader in the communications industry for SMEs.
Description
VestaCall is a cloud-based contact center and UCaaS provider that harnesses AI to deliver features such as global voice termination, SIP trunking, and smart business phone systems. By integrating voice services, routing, analytics, automation, and customer communication resources within a single platform, it empowers businesses to reduce revenue loss attributed to missed calls and subpar customer experiences. Their offerings encompass Cloud PBX, SIP Trunking, Conversational AI, Cloud Contact Center, and Live Analytics, catering to various scenarios including inbound support, outbound sales, operations for global remote teams, and extensive enterprise communications. Notably, VestaCall's Cloud PBX delivers a top-tier virtual phone system with comprehensive global coverage across more than 100 countries, featuring HD voice quality, mobile and desktop applications, an auto-attendant with multi-level IVR menus, real-time call analytics, team messaging, call recording capabilities, and AI-driven transcription services. This comprehensive suite of tools ensures businesses can effectively manage their communications and enhance customer engagement.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Flip
HubSpot CRM
Microsoft Outlook
Microsoft Teams
Speak
Integrations
Salesforce
Flip
HubSpot CRM
Microsoft Outlook
Microsoft Teams
Speak
Pricing Details
$10/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Founded
2005
Country
United States
Website
Broadvoice.com
Vendor Details
Company Name
VestaCall
Founded
2015
Country
China
Website
vestacall.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911