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Description
Broadvoice enhances communication for small and medium-sized enterprises (SMEs) by integrating robust cloud PBX, unified communications, and collaboration tools with a virtual call center into a single, award-winning Unified Communications as a Service (UCaaS) platform that offers enterprise-level functionalities at competitive prices. This platform operates on Broadvoice’s secure and redundant network and hosting infrastructure, allowing SMEs to connect securely with their customers from any location and through any device. Additionally, Broadvoice has earned recognition in the Deloitte Technology Fast 500 and has been listed among the Inc. 500 Fastest Growing Private Companies in the United States, underscoring its rapid growth and strong market presence. This combination of innovative technology and affordability positions Broadvoice as a leader in the communications industry for SMEs.
Description
For your business to thrive, it requires effective voice and collaboration solutions that can be utilized from any location, and the dependability of these solutions hinges on the quality of the network they operate on. Our voice products, backed by a service-level agreement that ensures 100% uptime over our robust fiber network, are crafted to consistently connect your organization while also adapting to your evolving needs. In today's environment, where remote and distributed teams are common, fostering efficient communication and collaboration is essential. Providing seamless access to voice calls, virtual meeting spaces, instant messaging, and various collaboration tools is crucial for enabling your employees to work effectively, no matter where they are. For organizations seeking straightforward deployment and rapid installations, Unified Communications featuring RingCentral offers a comprehensive, ready-to-use phone system that encompasses messaging, video conferencing, and voice. Moreover, it can be tailored to cater to specific requirements, boasting extensive compatibility with other platforms, quick setup processes, and options for utilizing personal devices. This level of adaptability not only enhances productivity but also meets the diverse needs of a modern workforce.
API Access
Has API
API Access
Has API
Integrations
Cisco Webex
Flip
Microsoft Outlook
Microsoft Teams
RingCentral RingCX
Salesforce
Speak
Integrations
Cisco Webex
Flip
Microsoft Outlook
Microsoft Teams
RingCentral RingCX
Salesforce
Speak
Pricing Details
$10/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Founded
2005
Country
United States
Website
Broadvoice.com
Vendor Details
Company Name
Spectrum Enterprise
Country
United States
Website
enterprise.spectrum.com/products/voice-collaboration.html
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
