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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Comprehensive omni-channel software solutions encompass voice, SMS, web chat, social media, and additional communication methods. They feature a TCPA-compliant enhanced manual dialing system along with predictive, progressive, and power dialers. The platform also offers ACD/queues, call and screen recording, sentiment analysis, and customizable dashboards, as well as advanced reporting capabilities with automation. Quality assurance is enhanced through automated call scoring, and AI-driven voice, chat, and SMS bot solutions are integrated. Additionally, CPaaS capabilities facilitate the automatic ordering and routing of phone numbers within our carrier network, ensuring seamless connectivity and efficiency for users.

Description

Sense, our advanced CPaaS platform, features innovative and state-of-the-art processes, making it easy to handle the platform and its APIs, which provides unique advantages that are rare in the industry. Fully cloud-based, it allows for seamless management of voice processes, SMS, and recordings. As an omnichannel solution, Sense serves as our CPaaS offering, bridging functionalities such as SIP Trunking, DIDs, SMS, call recording, playback, and reporting. This platform guarantees swift connections for telephony, SMS, and various digital channels, ensuring a comprehensive communication experience. With APIs tailored to meet client needs, companies can easily manage their services and payment processes. Sense supports a range of applications, from product sales and payment collection to customer service, marketing, and call center operations. We are committed to delivering effective communication solutions that foster clear and efficient interactions with users while enhancing overall user experience. In doing so, we aim to empower businesses to thrive in an increasingly connected world.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Debtmaster

Integrations

Debtmaster

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Broadband Dynamics

Founded

1996

Country

United States

Website

www.broadbanddynamics.com

Vendor Details

Company Name

Ipcom

Country

United States

Website

ipcom.ai/products/senseProduct/

Product Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SD-WAN

Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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