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Description
BriskCRM offers an all-encompassing CRM platform designed to facilitate the seamless management of the entire customer lifecycle for your sales, marketing, and support teams, starting from lead management through to sales completion, billing, and ongoing customer support. The Case Management feature enhances the efficiency of your support operations, significantly boosting customer satisfaction and experience. Moreover, BriskCRM's collaboration tools empower your team to handle projects with greater effectiveness and organization. With seamless integration with SpryBill, BriskCRM eliminates any costs related to implementation, ensuring a smooth connection between your CRM and billing systems. Explore the features of BriskCRM to discover how your teams can thrive with a unified Billing and CRM system. The Case Management service ensures that your support team can provide prompt and efficient assistance whenever needed. Additionally, never miss another meeting again, as BriskCRM keeps you informed and punctual with its notification system. By leveraging these features, your organization can enhance productivity and customer relations significantly.
Description
Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.
API Access
Has API
API Access
Has API
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SpryBill
Country
United States
Website
sprybill.com/briskCRM.html
Vendor Details
Company Name
SpryPoint
Founded
2011
Country
Canada
Website
sprypoint.com/pages/solutions/spry-cis/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
