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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BrightInfo employs its innovative self-learning JARGON™ algorithm to thoroughly analyze your website pages and assimilate your content offerings. As visitors enter your site, JARGON™ monitors their individual behaviors, juxtaposes these actions against collective trends, and delivers the most pertinent content from your extensive library in real-time, all through an automated process. While many marketers celebrate modest increases in conversion rates, such as a rise from 5% to 6%, BrightInfo adopts a more critical perspective. The stark reality is that over 95% of website visitors—who could potentially become customers—exit without any interaction, often due to a perceived lack of relevance. This phenomenon is perplexing, given that these visitors sought out the website for a specific purpose. They arrive from diverse channels and industries, each carrying unique needs and situated at different points in their purchasing journey. Furthermore, every individual exhibits distinct behavioral patterns based on their personality and attention span, making it difficult to believe that a single website can cater to such varied demands effectively. The need for personalized content delivery has never been more evident.

Description

Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe. You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior. Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today. Key features Chat box customizable Customer satisfaction rating Automated messages Mobile apps Shortcuts (canned answers) Detailled statistics Integrations with ecommerce platforms Recording of visitors (session replay).

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WordPress
Adobe Marketo Engage
CS-Cart Multi-Vendor
CS-Cart Store Builder
Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Jimdo
Lightspeed Retail
Mailchimp
Salesforce Marketing Cloud Account Engagement
Shopify
Squarespace
Unbounce
VersaCommerce
Weebly
Wix
ePages
tradeit

Integrations

WordPress
Adobe Marketo Engage
CS-Cart Multi-Vendor
CS-Cart Store Builder
Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Jimdo
Lightspeed Retail
Mailchimp
Salesforce Marketing Cloud Account Engagement
Shopify
Squarespace
Unbounce
VersaCommerce
Weebly
Wix
ePages
tradeit

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.01/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BrightInfo

Founded

2010

Country

Israel

Website

www.brightinfo.com

Vendor Details

Company Name

Smartsupp

Founded

2013

Country

Czech Republic

Website

www.smartsupp.com

Product Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
SEO Management
Social Media Management
Video Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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