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Description
Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.
Description
The Change Shop™ offers a streamlined approach for leaders to facilitate organizational change with greater efficiency and reduced costs, providing advanced tools for analyzing and managing employee input within a single subscription. This resource enables you to swiftly distribute concise, mobile-friendly assessments via email to gather feedback from team members on the overall effectiveness of the change process. The repercussions of failing to manage change effectively can be severe, making it essential to evaluate your readiness for upcoming initiatives and ensure adherence to best practices. Additionally, this tool allows you to measure perceptions from other managers and team leaders regarding the progress of the change. By consolidating feedback across your leadership group, you can generate tailored reports that reflect the collective insights. Prior to launching your next significant change effort, utilize this tool to simulate various scenarios and pinpoint potential risks specific to your sector, ensuring you are well-prepared for the challenges ahead. Effective change management is not just about implementation; it’s also about understanding the nuances of team dynamics and readiness.
API Access
Has API
API Access
Has API
Integrations
Addigy
Autotask PSA
Auvik
Basecamp
ConnectWise CPQ
Customer Thermometer
Datto Workplace
Jamf Now
NinjaOne
N‑able N-sight RMM
Integrations
Addigy
Autotask PSA
Auvik
Basecamp
ConnectWise CPQ
Customer Thermometer
Datto Workplace
Jamf Now
NinjaOne
N‑able N-sight RMM
Pricing Details
$283 per month
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ConnectWise
Founded
2011
Country
United States
Website
www.connectwise.com/platform/business-management/brightgauge
Vendor Details
Company Name
The Change Shop
Founded
2017
Country
United States
Website
www.thechangeshop.com
Product Features
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Product Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management