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ease
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

There’s no requirement to create your own analytics pipeline or to investigate which developer productivity metrics are essential. Our platform seamlessly integrates ingestion, modeling, and exploration into one cohesive system. Okay is equipped with ready-to-use dashboards that highlight impediments such as excessive meeting and interview schedules disrupting engineers, delayed, stagnant, or unresolved code reviews, and after-hours on-call notifications that can contribute to employee burnout. You have the ability to establish custom alerts with flexible thresholds, allowing you to proactively address these issues before they escalate. With Okay, there's no hassle of copying, pasting, or reconciling data; we connect with your existing tools while eliminating duplicate information regarding teams and projects. Analyze your calendar events to assess meeting loads and interview schedules, while also gaining insight into your team's paging demands during and after work hours. Additionally, you can extract metrics related to pull requests and other aspects of the codebase for a comprehensive overview of productivity. Ultimately, Okay empowers teams to focus on what truly matters—enhancing efficiency and well-being.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GitHub
Aptora Total Office Manager
Basecamp
CloudRadial
ConnectWise RMM
CrewHu
Customer Thermometer
Dropbox
Google Calendar
Kaseya BMS
Microsoft Dynamics GP
MySQL
Network Glue
N‑able N-sight RMM
PagerDuty
QuickBooks Online
QuoteWerks
Simplesat
Sophos Intercept X Endpoint

Integrations

GitHub
Aptora Total Office Manager
Basecamp
CloudRadial
ConnectWise RMM
CrewHu
Customer Thermometer
Dropbox
Google Calendar
Kaseya BMS
Microsoft Dynamics GP
MySQL
Network Glue
N‑able N-sight RMM
PagerDuty
QuickBooks Online
QuoteWerks
Simplesat
Sophos Intercept X Endpoint

Pricing Details

$283 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

Okay

Founded

2019

Country

United States

Website

www.okayhq.com

Product Features

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Product Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

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