Average Ratings 1 Rating

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ease
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

There’s no requirement to create your own analytics pipeline or to investigate which developer productivity metrics are essential. Our platform seamlessly integrates ingestion, modeling, and exploration into one cohesive system. Okay is equipped with ready-to-use dashboards that highlight impediments such as excessive meeting and interview schedules disrupting engineers, delayed, stagnant, or unresolved code reviews, and after-hours on-call notifications that can contribute to employee burnout. You have the ability to establish custom alerts with flexible thresholds, allowing you to proactively address these issues before they escalate. With Okay, there's no hassle of copying, pasting, or reconciling data; we connect with your existing tools while eliminating duplicate information regarding teams and projects. Analyze your calendar events to assess meeting loads and interview schedules, while also gaining insight into your team's paging demands during and after work hours. Additionally, you can extract metrics related to pull requests and other aspects of the codebase for a comprehensive overview of productivity. Ultimately, Okay empowers teams to focus on what truly matters—enhancing efficiency and well-being.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
ConnectWise RMM Yes 
Customer Thermometer Yes 
Datto Workplace Yes 
Freshdesk Yes 
Google Calendar No 
Harvest Yes 
Liongard Yes 
Microsoft Dynamics GP Yes 
N-able N‑central Yes 
Network Glue Yes 
NinjaOne Yes 
OpenText Core DNS Protection Yes 
OpenText Core Endpoint Protection Yes 
PostgreSQL Yes 
ScalePad Backup Radar Yes 
ServiceNow Yes 
Zendesk Yes 
bvoip Yes 
e-automate Yes 

Integrations

GitHub Yes 
ConnectWise RMM No 
Customer Thermometer No 
Datto Workplace No 
Freshdesk No 
Google Calendar Yes 
Harvest No 
Liongard No 
Microsoft Dynamics GP No 
N-able N‑central No 
Network Glue No 
NinjaOne No 
OpenText Core DNS Protection No 
OpenText Core Endpoint Protection No 
PostgreSQL No 
ScalePad Backup Radar No 
ServiceNow No 
Zendesk No 
bvoip No 
e-automate No 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

Okay

Founded

2019

Country

United States

Website

www.okayhq.com

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

Product Features

Dashboard

Annotations No 
Data Source Integrations No 
Functions / Calculations No 
Interactive No 
KPIs No 
OLAP No 
Private Dashboards No 
Public Dashboards No 
Scorecards No 
Themes No 
Visual Analytics No 
Widgets No 

IT Project Management

Bug Tracking No 
Issue Management No 
Milestone Tracking No 
Percent-Complete Tracking No 
Portfolio Management No 
Prioritization No 
Product Roadmapping No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Supports Agile No 
Supports Scrum No 
Task Management No 
Testing / QA Management No 
Time & Expense Tracking No 

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