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Description
Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.
Description
An all-in-one platform designed for the effective management of individuals and organizations enables businesses to synchronize employee performance with corporate outcomes seamlessly. With a comprehensive set of tools, everything necessary for achieving your objectives is conveniently located in a single interface. You can utilize our various solutions individually or merge them for a cohesive experience. Our fully automated system is engineered to enhance your success rates significantly. By implementing precise targets and indicators, you can make more informed decisions that foster alignment within your organization. Evaluate your team's skills to boost their performance and promote development through structured, clear processes for calculating variable compensation. Additionally, you can oversee training programs and track your team’s growth effectively. Assess talent based on competencies, provide constructive feedback, and conduct Personal Development Initiatives (PDIs). Furthermore, automate the planning and tracking of goals while analyzing deviations and strategizing action plans. Gauge your team's engagement levels and leverage data-driven insights to inform your decisions. Moreover, your variable compensation framework will be enhanced with analytical reports and simulations that predict potential outcomes. This holistic approach ensures that your organization not only meets its goals but thrives in its competitive landscape.
API Access
Has API
API Access
Has API
Integrations
Backup Radar
ConnectWise Automate
ConnectWise CPQ
ConnectWise PSA
ConnectWise RMM
Datto Workplace
Dropbox
Microsoft Dynamics GP
Microsoft OneDrive
N-able N‑central
Integrations
Backup Radar
ConnectWise Automate
ConnectWise CPQ
ConnectWise PSA
ConnectWise RMM
Datto Workplace
Dropbox
Microsoft Dynamics GP
Microsoft OneDrive
N-able N‑central
Pricing Details
$283 per month
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ConnectWise
Founded
2011
Country
United States
Website
www.connectwise.com/platform/business-management/brightgauge
Vendor Details
Company Name
Mereo
Founded
2012
Country
United States
Website
www.mereo.com
Product Features
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Business Performance Management
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Compensation Management
Bonus Management
Compensation Assessment
Compensation Calculation
Compensation Plan Modeling
Compensation Statements
Employee Reward Programs
Incentive Programs
Organizational Charting
Salary Planning
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Employee Recognition
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Succession Planning
"What If" Scenarios
360 Degree Feedback
Career Development
Competency Scale
Employee Profile
Goal Management
Organizational Charting
Performance Management
Recruiting Management
Succession Management
Talent Management
Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management