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Description
Automate your workflow to stay on top of all incoming requests.
Brickroad is an easy-to-install, sophisticated software that evaluates all partnership requests and classifies them as they arrive. This improves overall efficiency, eliminates redundant tasks, and communicates automatically with prospective partners. This allows your team to focus on new opportunities while your organization stays on track.
Brickroad can automate sponsorship management through a site that is customized to your brand, sponsorship criteria and objectives. The system will automatically score all incoming requests, and manage your communications.
Description
Offer customers multiple avenues to connect with the business, ensuring comprehensive accessibility. Solutions have been consolidated for user convenience. The app features high-level configurations where nearly all functions within the admin panel and agent console are driven by user roles, allowing administrators to maintain robust control. By integrating diverse interaction channels, the platform facilitates management of various customer queries—be it through chat, email, phone, or offline methods—all in a single location. Additionally, there is an advanced and customizable system for routing incoming requests, which guarantees the systematic allocation of queries to available agents. In today's fast-paced digital landscape, customers reign supreme with significant expectations. While many prefer online shopping for its convenience, they often seek prompt answers to their inquiries, highlighting the importance of effective communication and support in enhancing their shopping experience. Therefore, addressing these needs is crucial for businesses aiming to thrive in a competitive market.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$5000
Free Trial
Free Version
Pricing Details
$9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Elevent
Founded
2013
Country
Canada
Website
elevent.co
Vendor Details
Company Name
Mioot
Founded
2003
Country
India
Website
www.mioot.com
Product Features
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking