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Description
Bravenet offers a comprehensive suite of tools designed to help you conquer the online landscape. With millions of users benefiting from our user-friendly site builder, top-notch hosting services, and an array of outstanding web tools and widgets, we have simplified web hosting to be both accessible and budget-friendly. Everything you need is readily available, including domains, email accounts, databases, SSL certificates, and the convenience of one-click installations for software such as Wordpress, Joomla, and PHPBB. Our user-friendly Drag and Drop Website Builder requires no coding skills, allowing you to begin with a theme and customize it easily using our intuitive component editor. You can choose from hundreds of fantastic blog templates equipped with Drag and Drop widgets, enabling you to start blogging in no time at all! All our blogs are designed to be responsive, ensuring they look great on mobile devices. Creating a contact list and launching beautiful, personalized email campaigns is a breeze, thanks to our Drag and Drop Builder, scheduled sends, and impressive templates, all accompanied by comprehensive statistics. You'll appreciate how everything is beautifully optimized for mobile viewing! Furthermore, our platform not only empowers your web presence but also enhances your online marketing efforts seamlessly.
Description
We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bravenet
Country
Canadad
Website
www.bravenet.com
Vendor Details
Company Name
RSJoomla!
Country
United States
Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Product Features
Domain Name Registrars
DNS Service
Domain Parking
Domain Privacy
Email Hosting
Extended Expiration Protection
SSL Certificates
Web Hosting
Website Builder
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Web Hosting
Cloud Hosting
DDOS Protection
Dedicated Hosting
Email Hosting
Managed Hosting
Multiple Datacenter Locations
Private SSL
SSD Storage
Server Backups
Shared Website Hosting
Unlimited Bandwidth Option
VPS
Website Builder
Website Builder
Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management