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Description
Elevate your agency's service offerings with our customizable AI-driven social media platform. This innovative solution enables you to integrate AI-powered social media management seamlessly into your range of services. It facilitates the easy creation of personalized posts and engaging content, simplifying the planning of campaigns across various platforms such as Instagram, Facebook, LinkedIn, and Twitter. Transform your clients' social media strategies, all while maintaining your agency's branding. You can directly manage your users and their respective brands through the platform. Enjoy exclusive access to the dedicated label dashboard for smooth user management, giving you full authority over the brands established by you or your clients. Effortlessly navigate between these brands using the dashboard or the convenient drop-down brand selector, ensuring your users receive the support they need to thrive. Harness the extensive capabilities of social media management with our platform's advanced features and versatile reselling options, specifically designed to enhance your agency's offerings and drive success in the digital landscape. Additionally, our platform is tailored to adapt to the ever-evolving needs of your clients, ensuring you stay ahead in a competitive market.
Description
NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable.
The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer.
The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI.
Key Benefits of NapoleonCat:
- Scale social media customer care globally with multilingual moderation
- Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads.
- Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports.
- Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration.
- Automate repetitive tasks with AI to focus on real conversations and meaningful engagement.
- Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Business Profile
Instagram
LinkedIn
X (Twitter)
App Store
Axis LMS
Facebook Messenger
Google Play
Instagram Ads
Integrations
Facebook
Google Business Profile
Instagram
LinkedIn
X (Twitter)
App Store
Axis LMS
Facebook Messenger
Google Play
Instagram Ads
Pricing Details
$27 per month
Free Trial
Free Version
Pricing Details
$79.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brandblast
Country
United States
Website
www.brandblast.ai/
Vendor Details
Company Name
NapoleonCat
Founded
2013
Country
US and Poland
Website
napoleoncat.com
Product Features
Product Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling