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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BrainWave 6 is a powerful and adaptable electrophysiology application engineered for the recording, playback, and analysis of data gathered from both single- and multi-well high-density microelectrode arrays (HD-MEAs), offering a comprehensive suite of tools that facilitate the transition from data acquisition to insightful analysis through optimized automation and advanced analytical features. The software enables real-time visualization of HD-MEA data for up to 24 wells, granting users complete oversight of experimental configurations and timing while allowing for easy navigation through recordings, the ability to review raw or processed data, and the option to annotate events directly within the interface. With an extensive range of metrics available for assessing neuronal and cardiac activity, BrainWave 6 includes area-based intra-well segmentation for the analysis of multi-spheroids and organoids, alongside AI-boosted spike detection capabilities. Designed to scale for high-throughput applications, it is fully compatible with all 3Brain systems and can be integrated with robotic automation through HyperCAM Delta. Furthermore, additional modules are available that support automated long-term potentiation protocols, complete with real-time feedback, enhancing the overall research workflow and productivity. This ensures that researchers have access to cutting-edge tools that can adapt to their specific experimental needs.

Description

storm® is a leading cloud Customer Experience platform built to simplify and scale modern CX operations. It delivers omni-channel, omni-data, and omni-AI capabilities through one unified interface. Organizations can manage voice, digital, social, and video interactions seamlessly across customer touchpoints. storm® is designed for reliability at scale and is trusted by mission-critical services such as emergency response organizations. The platform follows a modular approach, allowing businesses to build CX solutions tailored to their needs. AI-powered journey orchestration enables no-code service creation and real-time optimization. Integrated analytics provide deep visibility into customer interactions and performance. storm® connects customer data across systems to ensure agents always have the right information. Workforce engagement tools support quality management, scheduling, and coaching. storm® helps organizations deliver consistent, high-quality CX globally.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Reader
Google Cloud Contact Center AI
IBM watsonx Assistant
MATLAB
Operata
Python
h5py

Integrations

Adobe Acrobat Reader
Google Cloud Contact Center AI
IBM watsonx Assistant
MATLAB
Operata
Python
h5py

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

3Brain AG

Founded

2004

Country

Switzerland

Website

www.3brain.com/products/software/brainwave-6

Vendor Details

Company Name

Content Guru

Founded

2005

Country

United Kingdom

Website

www.contentguru.com

Product Features

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

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