Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

BrainStorm is a behavior-driven software adoption and workforce enablement platform for organizations seeking to increase the value of their AI and enterprise technology investments. Rather than focusing solely on course completion, the platform is designed to measure and reinforce changes in how employees actually use technology in their daily workflows. Its ADOPT framework organizes adoption into Awareness, Desire, Orientation, Participation, and Transformation, providing a structured path from introducing a change to making the new behavior routine. Adaptive workflows can tailor learning based on factors such as employee role, hire date, learning preferences, survey responses, email engagement, and content completion. BrainStorm can engage users through channels including email, Microsoft Teams, and its end-user portal, allowing adoption programs to reach employees within familiar environments. Organizations can use surveys, branching logic, communications, events, and personalized learning paths to continually adjust programs according to user behavior. Reporting covers software adoption, content performance, user interactions, communications, monthly active usage, and individual user performance, with drill-down and export capabilities. BrainStorm also provides content packs for technologies and topics including ChatGPT, Claude, Microsoft 365 Copilot, Google Workspace, Microsoft 365, AI productivity, AI security, and security awareness. The platform can be used by enterprises for employee adoption and change management as well as by software vendors seeking to improve customer onboarding, product adoption, retention, and education.

Description

A Digital Adoption Platform enables the creation of engaging walkthroughs, informative tooltips, surveys, and helpful support articles directly within your application. By leading users seamlessly through your product, it enhances adoption and conversion rates while minimizing churn. This approach accelerates your business growth and enhances user satisfaction with your software. It allows for the immediate automation of employee training, boosts productivity, and shortens the time to achieve a return on investment from your software. Additionally, it alleviates the demands on your internal helpdesk by guiding users toward their objectives more swiftly. You can keep users informed about training sessions, system downtimes, or product updates at any point within the app. Providing tooltips helps users understand their tasks and navigate your application effectively. Moreover, by directly soliciting feedback from users, you can assess performance and identify any obstacles within your application, leading to continuous improvement. This proactive approach not only fosters a better user experience but also contributes to long-term customer loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Adobe Marketo Engage No 
Box Yes 
Google Analytics No 
Google Workspace Yes 
Intercom No 
Microsoft 365 Yes 
Microsoft Copilot Yes 
Microsoft Graph Yes 
Microsoft Teams Yes 
Microsoft Viva Yes 
SAP SuccessFactors Yes 
Segment No 
ServiceNow Yes 
WordPress No 

Integrations

Salesforce Yes 
Adobe Marketo Engage Yes 
Box No 
Google Analytics Yes 
Google Workspace No 
Intercom Yes 
Microsoft 365 No 
Microsoft Copilot No 
Microsoft Graph No 
Microsoft Teams No 
Microsoft Viva No 
SAP SuccessFactors No 
Segment Yes 
ServiceNow No 
WordPress Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$28 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BrainStorm

Founded

1995

Country

United States

Website

www.brainstorminc.com

Vendor Details

Company Name

Inline Manual

Website

inlinemanual.com

Product Features

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning Yes 
Compliance Management Yes 
Prioritization Yes 
Release Management Yes 
Task Management No 
Tracking & Reporting No 
Training Management Yes 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language No 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Productivity

Collaboration Yes 
Database Creation Yes 
Document Creation Yes 
File Sharing Yes 
Notes Management Yes 
Office Suite Yes 
Presentation Tools Yes 
Project Management Yes 
Task Management Yes 
Team Chat Yes 

Security Awareness Training

Analytics / Reporting Yes 
Certification Training Yes 
Custom Test Building Yes 
Gamification No 
Industry Benchmarking No 
Non-Email Based Testing No 
Online Courses Yes 
Phishing Simulation Yes 
Pre-Assessments No 
Prebuilt Training Library Yes 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring Yes 
Built-in LMS Yes 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

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