Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

BrainStorm is a behavior-driven software adoption and workforce enablement platform for organizations seeking to increase the value of their AI and enterprise technology investments. Rather than focusing solely on course completion, the platform is designed to measure and reinforce changes in how employees actually use technology in their daily workflows. Its ADOPT framework organizes adoption into Awareness, Desire, Orientation, Participation, and Transformation, providing a structured path from introducing a change to making the new behavior routine. Adaptive workflows can tailor learning based on factors such as employee role, hire date, learning preferences, survey responses, email engagement, and content completion. BrainStorm can engage users through channels including email, Microsoft Teams, and its end-user portal, allowing adoption programs to reach employees within familiar environments. Organizations can use surveys, branching logic, communications, events, and personalized learning paths to continually adjust programs according to user behavior. Reporting covers software adoption, content performance, user interactions, communications, monthly active usage, and individual user performance, with drill-down and export capabilities. BrainStorm also provides content packs for technologies and topics including ChatGPT, Claude, Microsoft 365 Copilot, Google Workspace, Microsoft 365, AI productivity, AI security, and security awareness. The platform can be used by enterprises for employee adoption and change management as well as by software vendors seeking to improve customer onboarding, product adoption, retention, and education.

Description

Command AI is a user assistance platform designed to help software companies support, guide, and educate users inside their products. It combines AI-powered assistance, personalized nudges, product tours, in-app help, surveys, announcements, checklists, and embedded copilots into one platform. The company’s approach centers on avoiding intrusive experiences and creating assistance that feels timely, useful, and easy to dismiss when users do not need it. Command AI’s User Assistant acts as a smarter alternative to traditional chatbots by offering more personalized and context-aware help. Its Copilot feature can train users through walkthroughs and embedded guidance, helping them learn product workflows as they go. Product and customer teams can use nudges to proactively guide users toward important actions while still giving them self-service options. Marketing teams can also use the platform to communicate updates, announcements, and adoption prompts without overwhelming users. Command AI supports enterprise needs with features such as GDPR and HIPAA support, SOC 2 Type II compliance, mobile capabilities, integrations, and system status visibility. Command AI helps businesses improve user onboarding, feature adoption, support efficiency, and product engagement while preserving a better user experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amplitude No 
Box Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Copilot Yes 
Microsoft Graph Yes 
Microsoft Teams Yes 
Microsoft Viva Yes 
SAP SuccessFactors Yes 
Salesforce Yes 
ServiceNow Yes 

Integrations

Amplitude Yes 
Box No 
Google Workspace No 
Microsoft 365 No 
Microsoft Copilot No 
Microsoft Graph No 
Microsoft Teams No 
Microsoft Viva No 
SAP SuccessFactors No 
Salesforce No 
ServiceNow No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$149 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BrainStorm

Founded

1995

Country

United States

Website

www.brainstorminc.com

Vendor Details

Company Name

Amplitude

Country

United States

Website

www.command.ai/

Product Features

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning Yes 
Compliance Management Yes 
Prioritization Yes 
Release Management Yes 
Task Management No 
Tracking & Reporting No 
Training Management Yes 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language No 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Productivity

Collaboration Yes 
Database Creation Yes 
Document Creation Yes 
File Sharing Yes 
Notes Management Yes 
Office Suite Yes 
Presentation Tools Yes 
Project Management Yes 
Task Management Yes 
Team Chat Yes 

Security Awareness Training

Analytics / Reporting Yes 
Certification Training Yes 
Custom Test Building Yes 
Gamification No 
Industry Benchmarking No 
Non-Email Based Testing No 
Online Courses Yes 
Phishing Simulation Yes 
Pre-Assessments No 
Prebuilt Training Library Yes 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring Yes 
Built-in LMS Yes 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing No 
User Journeys No 
User Research No 

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