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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Boxygen Vocals Cloud provides a state-of-the-art business phone system through Voice Over Internet Protocol (VoIP), which enables users to make phone calls via an Internet connection. As remote work continues to gain popularity, VoIP has emerged as the preferred choice for both consumers and businesses alike. This technology offers a comprehensive communication strategy essential for your team's success. Unlike traditional phone lines, a VoIP phone number is not restricted to a single device; instead, calls can be received through an application on your computer or smartphone. At Boxygen Brands, we pride ourselves on delivering innovative communication solutions tailored for your business needs, serving as a reliable VoIP provider that manages all aspects for you. Regardless of whether you are in a corporate office or working remotely, a robust WiFi system is crucial for consistent connectivity. Enhance your operational efficiency while elevating performance and enriching the user experience with our dedicated 24/7 cloud and onsite solutions that ultimately save your business valuable time, resources, and stress. Our commitment to quality ensures that your communication needs are met seamlessly.

Description

Cool Telecom offers a cloud-based phone system tailored for businesses of all sizes, featuring a versatile interface that integrates CRM and Helpdesk functionalities to boost sales and enhance communication for support teams. Clients can quickly acquire phone numbers from over 50 countries, adjust their workforce according to seasonal demands, and benefit from comprehensive insights via real-time analytics. The platform is accessible on any device, allowing users to make and receive calls from virtually anywhere. With the multifunction app from Cool Telecom, users can efficiently manage call routing based on IVR choices, agent expertise, time zones, and other criteria, all facilitated by a user-friendly dashboard. Additionally, the platform provides advanced, real-time analytics regarding agent and team performance, enabling monitoring through a live feed and allowing data cross-referencing with existing CRM systems for deeper insights and opportunities for enhancement. This functionality ensures that businesses not only remain connected but also continuously improve their customer service and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Boxygen

Founded

2015

Country

United States

Website

boxygencorp.com

Vendor Details

Company Name

Cool Telecom

Founded

2021

Country

France

Website

www.cool-telecom.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Alternatives