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Description
Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations.
With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey.
🛠 Key features :
- Personalized guest journey, from pre-stay to post-stay
- Mobile-first Guest App, no download required
- Online check-in, digital keys, room service, spa bookings, chat & more
- CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp)
- Targeted upsell tools to boost revenue
- Real-time request & task management for staff
- Unified inbox for all guest communications
- Modular setup to match each hotel’s needs
- Easy-to-use interface for hotel teams
- Actionable data & guest behavior insights
- Integrates with leading PMS and hotel tech tools
- Fully branded experience reflecting your hotel’s identity
Bowo is approved by more than 600 hotels in 27 countries.
Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024.
==> Contact us for a personalized demo.
Description
Our innovative digital tipping solution enhances the earnings of service staff while simultaneously gathering invaluable feedback from guests. By incorporating digital tipping, employees benefit from increased income without influencing the wage structure of your hotel adversely. Guests can interact with a tailored tipping confirmation screen that not only allows them to assess their experience but also provides an option to leave comments. With just a few taps on their smartphone browsers, cashless patrons can enter a tip, share their rating, and provide feedback in under 30 seconds. Every transaction is meticulously recorded to ensure transparency, accuracy, and security. Tipping is made easy as guests can utilize Apple Pay, Google Pay, or credit cards directly from their devices. Embrace a modern approach to rewarding excellent service with an enterprise digital tipping platform that both employees and guests appreciate, created by buku. The platform operates through a browser, eliminating the need for any downloads to facilitate tipping. Additionally, buku offers customizable settings to align the tipping guidelines with your business's policies, ensuring a seamless integration into your operations. This approach not only simplifies the tipping process but also fosters a more engaged and satisfied clientele.
API Access
Has API
API Access
Has API
Integrations
1Check
Apple Pay
Booker
FLEXIPASS
Google Pay
HiJiffy
Lightspeed Restaurant
Mews
Misterbooking PMS
OPERA Cloud PMS
Integrations
1Check
Apple Pay
Booker
FLEXIPASS
Google Pay
HiJiffy
Lightspeed Restaurant
Mews
Misterbooking PMS
OPERA Cloud PMS
Pricing Details
€4.5 / room / month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bowo
Founded
2017
Country
France
Website
www.bowo.fr
Vendor Details
Company Name
buku
Website
bukuglobal.com