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Description
Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations.
With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey.
🛠 Key features :
- Personalized guest journey, from pre-stay to post-stay
- Mobile-first Guest App, no download required
- Online check-in, digital keys, room service, spa bookings, chat & more
- CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp)
- Targeted upsell tools to boost revenue
- Real-time request & task management for staff
- Unified inbox for all guest communications
- Modular setup to match each hotel’s needs
- Easy-to-use interface for hotel teams
- Actionable data & guest behavior insights
- Integrates with leading PMS and hotel tech tools
- Fully branded experience reflecting your hotel’s identity
Bowo is approved by more than 600 hotels in 27 countries.
Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024.
==> Contact us for a personalized demo.
Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
API Access
Has API
API Access
Has API
Integrations
1Check
Alexa
Booker
FLEXIPASS
HiJiffy
Lightspeed Restaurant
Mews
Misterbooking PMS
OPERA Cloud PMS
Planet PMS
Integrations
1Check
Alexa
Booker
FLEXIPASS
HiJiffy
Lightspeed Restaurant
Mews
Misterbooking PMS
OPERA Cloud PMS
Planet PMS
Pricing Details
€4.5 / room / month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bowo
Founded
2017
Country
France
Website
www.bowo.fr
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html
