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support

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Description

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey. 🛠 Key features : - Personalized guest journey, from pre-stay to post-stay - Mobile-first Guest App, no download required - Online check-in, digital keys, room service, spa bookings, chat & more - CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp) - Targeted upsell tools to boost revenue - Real-time request & task management for staff - Unified inbox for all guest communications - Modular setup to match each hotel’s needs - Easy-to-use interface for hotel teams - Actionable data & guest behavior insights - Integrates with leading PMS and hotel tech tools - Fully branded experience reflecting your hotel’s identity Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

Description

Hotel tablets serve as multifunctional interactive devices within guest rooms, enabling visitors to connect with hotel services, make purchases, order food, report issues, and manage their room settings. By integrating various devices such as phones, TV remotes, clocks, and smart controls into a single unit, these tablets enhance the overall in-room experience with additional engaging features. Transform each guest room into an inviting space for exploration, providing curated city guides that empower guests to navigate their surroundings with ease. With real-time communication options, guests can find themselves well-informed upon entering their accommodations. Additionally, these devices can facilitate event communications through in-room broadcasts, transforming guest spaces into vibrant hubs of information. The cost-saving feature that allows guests to decline housekeeping services or choose preferred cleaning times adds convenience to their stay. Furthermore, properties can effortlessly showcase upcoming events, promotions, and amenities directly to guests, ensuring they have all the information they need at their fingertips. This innovative approach not only elevates guest satisfaction but also fosters a deeper connection between guests and the hotel experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

1Check
Booker
FLEXIPASS
HiJiffy
Lightspeed Restaurant
Mews
Misterbooking PMS
OPERA Cloud PMS
Planet PMS
Stripe
apaleo

Integrations

1Check
Booker
FLEXIPASS
HiJiffy
Lightspeed Restaurant
Mews
Misterbooking PMS
OPERA Cloud PMS
Planet PMS
Stripe
apaleo

Pricing Details

€4.5 / room / month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bowo

Founded

2017

Country

France

Website

www.bowo.fr

Vendor Details

Company Name

The Hotel Communication Network

Founded

2008

Country

Canada

Website

hcn-inc.com

Product Features

Product Features

Alternatives

Alternatives

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