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Description
Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations.
With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey.
🛠 Key features :
- Personalized guest journey, from pre-stay to post-stay
- Mobile-first Guest App, no download required
- Online check-in, digital keys, room service, spa bookings, chat & more
- CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp)
- Targeted upsell tools to boost revenue
- Real-time request & task management for staff
- Unified inbox for all guest communications
- Modular setup to match each hotel’s needs
- Easy-to-use interface for hotel teams
- Actionable data & guest behavior insights
- Integrates with leading PMS and hotel tech tools
- Fully branded experience reflecting your hotel’s identity
Bowo is approved by more than 600 hotels in 27 countries.
Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024.
==> Contact us for a personalized demo.
Description
Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.
API Access
Has API
API Access
Has API
Integrations
1Check
Booker
FLEXIPASS
HiJiffy
INTELITY
Innspire
Lightspeed Restaurant
Mews
Misterbooking PMS
OPERA Cloud PMS
Integrations
1Check
Booker
FLEXIPASS
HiJiffy
INTELITY
Innspire
Lightspeed Restaurant
Mews
Misterbooking PMS
OPERA Cloud PMS
Pricing Details
€4.5 / room / month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bowo
Founded
2017
Country
France
Website
www.bowo.fr
Vendor Details
Company Name
Guestware
Founded
1990
Country
United States
Website
www.guestware.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
