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features
design
support

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Description

Boundless presents adaptable and scalable pricing solutions tailored to the specific number of networks and services required by your business. It allows for the automation of deploying, migrating, and configuring extensive Cisco Meraki infrastructures, thereby enhancing the efficiency of overall network management. With the capability to collect logs on activities occurring within any network infrastructure and devices, troubleshooting becomes significantly quicker. The platform simplifies the configuration and management of public WiFi networks across numerous locations, enabling the creation of visually appealing captive portals with a diverse range of sign-on options. It enhances the security of guest WiFi services available to your users. You can swiftly deploy thousands of networks in just minutes using a CSV file, providing increased flexibility to make bulk configuration adjustments. It also allows for the cloning of configuration standards, facilitating the creation or migration of organizations. Advanced filters can be utilized to expedite the research of client devices, granting you heightened control over the level of access you offer to your organizations. Additionally, the comprehensive features ensure that your network management needs are met effectively and efficiently.

Description

Your primary goal in this industry is to generate revenue while delivering exceptional IT services. However, many help desk solutions can hinder profitability by overwhelming engineers with unnecessary tasks. N-able MSP Manager™ disrupts this cycle by allowing you to focus on the essential aspects without drowning in trivial details. This software empowers you to deliver value that maintains client loyalty while centralizing all your customer information within a single IT service management platform. Enhance convenience for your clients through a customizable customer portal that reflects your brand. Monitor your business's performance with intuitive dashboards and reports, and efficiently resolve issues on-site using the MSP Manager mobile application. Streamline operations with swift scheduling options and capture vital information through a simplified ticketing process that gets you back to your core work quickly. Every minute an engineer spends on non-billable tasks inflates operational costs, and over time, these expenses can accumulate significantly, affecting your bottom line. By optimizing your workflow with MSP Manager, you can reclaim those lost hours and drive profitability. Ultimately, investing in the right tools can transform your business efficiency and client satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Backup Radar
ESET PROTECT
Halo Service Desk
HaloITSM
IT Portal
Mailchimp
N‑able N-sight RMM
QuickBooks Online
QuickBooks Online Advanced
ReachFive
Twilio
WebTitan
Xero

Integrations

Amazon Web Services (AWS)
Backup Radar
ESET PROTECT
Halo Service Desk
HaloITSM
IT Portal
Mailchimp
N‑able N-sight RMM
QuickBooks Online
QuickBooks Online Advanced
ReachFive
Twilio
WebTitan
Xero

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Boundless Digital

Founded

2016

Country

France

Website

www.boundlessdigital.com

Vendor Details

Company Name

N-able

Founded

2014

Country

United States

Website

www.n-able.com/products/msp-manager

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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