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Description
If you believe that relationship marketing has hit a plateau and have lost faith in the effectiveness of email and SMS, while your customers are constantly demanding greater personalization, it’s time to explore how to design and engage your chatbot using the Botnik platform. This approach will finally encourage meaningful conversations with your customers! The ability to interact through written text or voice with devices like computers, smartphones, and smart gadgets transforms user behavior, presenting a significant opportunity for brands as long as these interactions are not underwhelming. When the topic of chatbots arises, the term artificial intelligence often comes to mind, as if simply comprehending user inputs in messaging apps is sufficient to foster engagement. However, at Botnik, we approach this challenge from a different angle. While understanding user intent is crucial, we believe that the manner of responding is what truly distinguishes a successful interaction. With chatbots, it’s essential to prioritize the individual needs of each user. Ultimately, this focus can lead to more satisfying and personalized experiences that resonate with customers on a deeper level.
Description
Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design.
Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc.
Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.
API Access
Has API
No
API Access
Has API
No
Integrations
Dialogflow
No
Facebook
No
Google Analytics
No
IBM Watson
No
LUIS
No
Microsoft Teams
No
Slack
No
Stackreaction
No
Sunshine Conversations
No
Twilio
No
Integrations
Dialogflow
Yes
Facebook
Yes
Google Analytics
Yes
IBM Watson
Yes
LUIS
Yes
Microsoft Teams
Yes
Slack
Yes
Stackreaction
Yes
Sunshine Conversations
Yes
Twilio
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
19€
Starter Plan: 19€/month
Starter AI: 59€/month
Professional: 299€/month
Starter AI: 59€/month
Professional: 299€/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Botnik
Founded
2017
Country
France
Website
www.botnik.ai/
Vendor Details
Company Name
Ideta
Founded
2018
Country
France
Website
ideta.io
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes