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Description
BotSense is a comprehensive platform designed for the WhatsApp Business API, tailored specifically to assist small and medium-sized enterprises in automating, personalizing, and scaling their customer interactions. As a recognized partner of Meta Business, BotSense ensures dependable access to the WhatsApp API, equipped with robust features that are affordable for SMBs.
Notable functionalities include AI-driven chatbots available around the clock to address customer inquiries, WhatsApp broadcasting tools that achieve open rates exceeding 95% for marketing initiatives, integration of click-to-WhatsApp advertisements on Facebook and Instagram, automated notifications for orders and shipping pertinent to e-commerce, and a built-in CRM solution named LeadSense that facilitates comprehensive lead management.
BotSense caters to sectors including e-commerce, real estate, healthcare, and education. Additionally, the platform extends its offerings beyond WhatsApp by providing RCS messaging capabilities and seamless integration with n8n for sophisticated workflow automation, enhancing the overall user experience. By leveraging these advanced tools, businesses can significantly improve their communication strategies and customer engagement.
Description
kwiqreply, a WhatsApp Business API and CRM Helpdesk platform, provides a shared inbox for all your colleagues. We help you communicate effectively with your customers via WhatsApp, send automated messages, integrate chatbots, and much more.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM
Integrations
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM
Pricing Details
$15/month
Free Trial
Free Version
Pricing Details
$32/2500INR per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BotSense
Founded
2022
Country
India
Website
botsense.io
Vendor Details
Company Name
kwiqreply.io
Founded
2018
Country
India
Website
www.kwiqreply.io
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
