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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BotSense is a comprehensive platform designed for the WhatsApp Business API, tailored specifically to assist small and medium-sized enterprises in automating, personalizing, and scaling their customer interactions. As a recognized partner of Meta Business, BotSense ensures dependable access to the WhatsApp API, equipped with robust features that are affordable for SMBs. Notable functionalities include AI-driven chatbots available around the clock to address customer inquiries, WhatsApp broadcasting tools that achieve open rates exceeding 95% for marketing initiatives, integration of click-to-WhatsApp advertisements on Facebook and Instagram, automated notifications for orders and shipping pertinent to e-commerce, and a built-in CRM solution named LeadSense that facilitates comprehensive lead management. BotSense caters to sectors including e-commerce, real estate, healthcare, and education. Additionally, the platform extends its offerings beyond WhatsApp by providing RCS messaging capabilities and seamless integration with n8n for sophisticated workflow automation, enhancing the overall user experience. By leveraging these advanced tools, businesses can significantly improve their communication strategies and customer engagement.

Description

Serri combines the power of WhatsApp Business API with AI-driven CRM tools to help companies engage customers more effectively. It allows organizations to automate marketing campaigns, sales funnels, and customer support through voice or text prompts, eliminating repetitive manual tasks. The platform’s features include email marketing, centralized message management, analytics dashboards, and seamless campaign tracking across WhatsApp and other channels. Businesses benefit from personalized engagement powered by behavioral insights, leading to higher retention and customer loyalty. With 24/7 support and a sleek, user-friendly interface, Serri makes advanced automation accessible for growing startups and established enterprises alike. Customer testimonials highlight its role in boosting productivity, managing high lead volumes, and enabling rapid response during critical situations. As a trusted partner across industries from fintech to edtech, Serri has become a go-to solution for scalable, reliable communication. By transforming WhatsApp into a full-featured CRM, it empowers businesses to focus less on logistics and more on relationships.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp

Integrations

WhatsApp

Pricing Details

$15/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BotSense

Founded

2022

Country

India

Website

botsense.io

Vendor Details

Company Name

Serri Tech Labs Private Limited

Founded

2020

Country

India

Website

www.serri.ai/home/

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Alternatives

Alternatives

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