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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

BotSense is a comprehensive platform designed for the WhatsApp Business API, tailored specifically to assist small and medium-sized enterprises in automating, personalizing, and scaling their customer interactions. As a recognized partner of Meta Business, BotSense ensures dependable access to the WhatsApp API, equipped with robust features that are affordable for SMBs. Notable functionalities include AI-driven chatbots available around the clock to address customer inquiries, WhatsApp broadcasting tools that achieve open rates exceeding 95% for marketing initiatives, integration of click-to-WhatsApp advertisements on Facebook and Instagram, automated notifications for orders and shipping pertinent to e-commerce, and a built-in CRM solution named LeadSense that facilitates comprehensive lead management. BotSense caters to sectors including e-commerce, real estate, healthcare, and education. Additionally, the platform extends its offerings beyond WhatsApp by providing RCS messaging capabilities and seamless integration with n8n for sophisticated workflow automation, enhancing the overall user experience. By leveraging these advanced tools, businesses can significantly improve their communication strategies and customer engagement.

Description

Configure your chatbot to interact seamlessly with users, mimicking the behavior of a human agent. Develop, evaluate, and deploy your no-code chatbot solution while establishing a benchmark for exceptional customer support, engagement, and interaction. Utilize the Gallabox tool to create sophisticated customer segments by tagging and labeling contacts, allowing for the dissemination of tailored services and products. Foster collaboration among team members by assigning tasks, using @mentions, and labeling contacts for better organization. Agents can take charge of customer interactions and access their history to enhance relationship-building efforts. With effortless integration into your current CRM systems, eCommerce platforms, and relationships with payment and logistics partners, Gallabox is dedicated to guiding your business's customer service journey across all critical touchpoints. Provide your customers with constant support through a 24/7 chatbot that efficiently addresses repetitive inquiries, freeing your support team to concentrate on more complex conversations. Instead of having users sift through your website for answers, elevate real-time engagement by empowering your bot to respond to commonly asked questions, ensuring a smoother and more efficient customer experience. Additionally, this approach not only improves response times but also enhances overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

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Integrations

WhatsApp
Airtable
Bigin by Zoho CRM
Bikayi
Corefactors AI CRM
Facebook Ads
Google Sheets
HubSpot CRM
HubSpot Customer Platform
KONDESK
Kylas
Meta Ads
Razorpay
Shiprocket
Shopify
StoreHippo
Wix
WooCommerce
Zoho CRM
monday AI work platform

Integrations

WhatsApp
Airtable
Bigin by Zoho CRM
Bikayi
Corefactors AI CRM
Facebook Ads
Google Sheets
HubSpot CRM
HubSpot Customer Platform
KONDESK
Kylas
Meta Ads
Razorpay
Shiprocket
Shopify
StoreHippo
Wix
WooCommerce
Zoho CRM
monday AI work platform

Pricing Details

$15/month
Free Trial
Free Version

Pricing Details

$40 per month
Billed annually
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BotSense

Founded

2022

Country

India

Website

botsense.io

Vendor Details

Company Name

Gallabox

Country

India

Website

gallabox.com

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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