Average Ratings 22 Ratings
Average Ratings 1 Rating
Description
BotPenguin is a generative AI-driven agent builder, empowering businesses of all sizes to automate customer interactions effortlessly across 10+ platforms—including WhatsApp, Instagram, websites, Telegram, Facebook, and more to elevate customer experience, automate tasks, and increase business growth.
With key features like multilingual AI-powered chats, a unified inbox with live chat support, broadcast, appointment booking, and over 80+ integrations, BotPenguin enables users to build intelligent decision-making agents requiring no technical expertise.
Today, it serves a global network of 50,000+ customers across 193 countries, supported by over 140 partners, delivering measurable improvements in engagement, efficiency, and customer satisfaction.
BotPenguin pledges to donate a portion of every sale made to organizations dedicated to providing essential care and resources for animals in need.
Description
Software that makes it easy to adopt animals. It's easy to get organized. With powerful technology, we empower animal welfare organizations to reach their full potential. Management of pet and people records. Centralize your pet and people records. Our ability to tag people and pets makes it easy to organize your records. Application and custom forms. You can create custom forms and applications that you can embed into your website. For easy management and access, completed applications will be stored in your database. Topnotch customer support. Our friendly team is always willing to learn and want you and your animal welfare organisation to succeed! We guarantee a response within 24 hours. Topnotch customer support. Our friendly team is always willing to learn and want you and your animal welfare organisation to succeed! We guarantee ticket response within 24 hours.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
Facebook
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Pabbly Connect
Shopify
Telegram
WhatsApp
Integrations
ChatGPT
Facebook
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Pabbly Connect
Shopify
Telegram
WhatsApp
Pricing Details
$0
Free Trial
Free Version
Pricing Details
$1 per adoption
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BotPenguin
Founded
2016
Country
United States
Website
botpenguin.com
Vendor Details
Company Name
Pawlytics
Country
United States
Website
pawlytics.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Animal Shelter
Adoption Management
Animal Control
Animal Database
Case Management
Foster Management
Fundraising Management
Intake Management
Kennel Management
License Management
Medical Records
Volunteer Management