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Description
Across various IT departments, there is an increasing pressure to achieve more in less time while maintaining the same level of resources. In every development initiative we've encountered, there has been a consistent requirement for effective notification, communication, or information dissemination. This necessity can vary from basic printouts for shipping systems to intricate email management in customer support operations. Recognizing these needs, we embarked on creating a notification software designed to be adaptable, swift, and reliable, which simplifies the complexities involved. Our solution enables the delivery of customized notifications and alerts containing pertinent and precise information, fostering enhanced and timely interactions with customers, suppliers, and staff members. Boomerang not only incorporates several essential communication and notification capabilities but also features a variety of shared functionalities applicable across all core features, ensuring a seamless user experience. Ultimately, our goal is to empower organizations with the tools they need to streamline their communication processes effectively.
Description
Oversee, document, and evaluate the requirements of employees from various departments within the organization from a corporate standpoint. Address the needs of clientele across multiple communication platforms. Automatically relay customer inquiries to the appropriate departments or individuals. In your everyday operations, you can establish teams within Seasy and designate specific roles to each based on their areas of expertise. Keep yourself updated and aware through email notifications. Design email alerts to ensure that your clients or agents are aware of significant upcoming events, enhancing overall communication and engagement. Additionally, this system streamlines collaboration and fosters a proactive approach to meeting both employee and customer needs.
API Access
Has API
API Access
Has API
Integrations
Dropbox
Google Drive
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fuel9
Founded
2010
Country
Netherlands
Website
www.fuel9.com
Vendor Details
Company Name
S-easy
Founded
2015
Country
Turkey
Website
s-easydesk.com
Product Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
