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Description
BooknBuddy is a comprehensive software solution designed specifically for pet care providers such as boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. This platform allows businesses to efficiently handle online bookings, manage service capacities, organize calendars, assign kennels, schedule grooming appointments, and maintain detailed customer and pet records, including vaccination documentation, waivers, invoices, deposits, and payments. Pet owners benefit from a user-friendly booking page and can conveniently access a portal or mobile app to manage their appointments, pay invoices, receive photo updates, and communicate with service providers. For staff, BooknBuddy offers tools for daily check-ins and pickups, reminders, detailed reporting, staff scheduling, and tracking payroll hours. The software integrates seamlessly with payment processors like Stripe or Square, while also syncing invoices, payments, and customer information with accounting software such as QuickBooks and Xero. It accommodates a variety of services, covering everything from boarding and daycare to grooming, training, walking, and in-home pet sitting, and is available in both English and French. Additionally, an optional AI receptionist is available to handle phone calls and texts, providing the capability to book eligible services on behalf of the business. This innovative approach not only streamlines operations but also enhances customer interaction and satisfaction.
Description
Ideal for mobile salons and groomers, this service can be accessed on any PC, laptop, iPad, tablet, or smartphone as long as there’s an internet connection. We offer a comprehensive solution designed to provide you with peace of mind, as we handle support, security, updates, and ensure that your data is safely backed up. It is both powerful and user-friendly, allowing you to schedule appointments for your team members while easily viewing your color-coded calendar at a glance. Managing your clients and their pets becomes a breeze; you can record essential details, add emergency contacts, keep medical notes, track grooming records, and set alerts among other features. Our system alleviates the burden by automatically sending appointment reminders, confirmations, and notifications for missed appointments through text or email. Additionally, the automated client rating feature delivers immediate feedback based on booking history, which you can enhance with your own loyalty program. You also have the ability to include custom services in appointments, such as supplementary treatments, collection and drop-off options, promotional packages, and much more for a tailored experience. This all-in-one solution is designed to streamline your operations and enhance client satisfaction effortlessly.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Stripe
No
Xero
No
Pricing Details
$39.99 CAD/month
Plans start at $39.99 CAD/month. When most payments run through BooknBuddy’s integrated Stripe or Square connection, the monthly fee starts at $39.99 CAD, plus card-processing fees and a platform fee that decreases from 1.5% to 0.5% as monthly volume grows. If most payments are taken elsewhere, the monthly price varies by recorded revenue, from $39.99 to $199.99 CAD. A 30-day free trial is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
$4.99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Book'n
Founded
2026
Country
Canada
Website
www.booknbuddy.com
Vendor Details
Company Name
Petstar
Founded
2009
Country
United Kingdom
Website
www.petstar.co.uk
Product Features
Product Features
Kennel
Appointment Management
Yes
Calendar Management
Yes
Customer Management
Yes
Pet Birthday Tracking
Yes
Pet Grooming
Yes
Photo Management
Yes
Pet Grooming
Appointment Reminders
Yes
Appointment Scheduling
Yes
Billing & Invoicing
No
Client Management
Yes
Commission Management
No
Inventory Management
No
Mobile Grooming
No
Point of Sale (POS)
No
Recurring Appointments
No
Services List
Yes
Staff Management
No
Alternatives
No Alternatives
