RunLoyal
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Description
BooknBuddy is a comprehensive software solution designed specifically for pet care providers such as boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. This platform allows businesses to efficiently handle online bookings, manage service capacities, organize calendars, assign kennels, schedule grooming appointments, and maintain detailed customer and pet records, including vaccination documentation, waivers, invoices, deposits, and payments. Pet owners benefit from a user-friendly booking page and can conveniently access a portal or mobile app to manage their appointments, pay invoices, receive photo updates, and communicate with service providers. For staff, BooknBuddy offers tools for daily check-ins and pickups, reminders, detailed reporting, staff scheduling, and tracking payroll hours. The software integrates seamlessly with payment processors like Stripe or Square, while also syncing invoices, payments, and customer information with accounting software such as QuickBooks and Xero. It accommodates a variety of services, covering everything from boarding and daycare to grooming, training, walking, and in-home pet sitting, and is available in both English and French. Additionally, an optional AI receptionist is available to handle phone calls and texts, providing the capability to book eligible services on behalf of the business. This innovative approach not only streamlines operations but also enhances customer interaction and satisfaction.
Description
RunLoyal is a game changer for pet businesses all across the country. We can help you increase your revenue, offer additional services, and go paperless. Our cloud-based software makes it easy to manage your business from anywhere and at any time. Customers can download your app from the App Store or Google Play. Customers can book appointments through your app, which will be streamlined to your staff portal. Customers will also receive appointment reminders, which reduces no-shows. Customers and you can also message each other if they have any questions. Your message will be sent as an SMS text if your customer does not have your app. Our secure POS payment system eliminates the hassles of forgotten payments, lost checks, and cash. RunLoyal Express check-in app can be added to your pet business tablet. Customers can check-in and leave appointments, add pets to their belongings, take notes, and pay for their appointments.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apple Pay
No
QuickBooks Online
Yes
Samsung Pay
No
Stripe
Yes
Xero
Yes
Integrations
Apple Pay
Yes
QuickBooks Online
No
Samsung Pay
Yes
Stripe
No
Xero
No
Pricing Details
$39.99 CAD/month
Plans start at $39.99 CAD/month. When most payments run through BooknBuddy’s integrated Stripe or Square connection, the monthly fee starts at $39.99 CAD, plus card-processing fees and a platform fee that decreases from 1.5% to 0.5% as monthly volume grows. If most payments are taken elsewhere, the monthly price varies by recorded revenue, from $39.99 to $199.99 CAD. A 30-day free trial is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
$89 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Book'n
Founded
2026
Country
Canada
Website
www.booknbuddy.com
Vendor Details
Company Name
RunLoyal
Founded
2017
Country
United States
Website
www.runloyal.com
Product Features
Product Features
Kennel
Appointment Management
Yes
Calendar Management
Yes
Customer Management
Yes
Pet Birthday Tracking
Yes
Pet Grooming
Yes
Photo Management
Yes
Pet Grooming
Appointment Reminders
Yes
Appointment Scheduling
Yes
Billing & Invoicing
Yes
Client Management
Yes
Commission Management
Yes
Inventory Management
Yes
Mobile Grooming
Yes
Point of Sale (POS)
Yes
Recurring Appointments
Yes
Services List
Yes
Staff Management
Yes
Pet Sitting
Billing & Invoicing
Yes
Client Management
Yes
Credit Card Processing
Yes
Customer Portal
Yes
GPS Check-in / Check-Out
Yes
Key Management
Yes
Recurring Appointments
Yes
Scheduling
Yes
Staff Management
Yes
