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features
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support

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Description

Booking Factory is a comprehensive cloud-driven solution tailored for the management and marketing needs of small hospitality establishments and independent hotels. It boasts a suite of robust tools including front desk operations, marketing automation, and reservation handling, enabling hotel and guest house owners to effectively promote their services while minimizing the risk of over-bookings. Additionally, Booking Factory offers a range of features such as membership management, search engine optimization, seamless online booking integration, billing rate oversight, and a customizable website creation tool, making it a versatile choice for property management. The software not only streamlines operations but also enhances the overall guest experience by providing essential functionalities in one unified platform.

Description

HMS Flow is a comprehensive cloud-based hotel management solution that allows operators to manage their properties through a unified dashboard. This platform integrates a hotel property management system (PMS) and front office functionalities, including reservation calendars, check-in/check-out processes, folios, invoicing, and over 50 reporting options, while also featuring a channel manager that facilitates two-way synchronization of rates and availability with more than 40 online travel agencies such as Booking.com, Expedia, Airbnb, and Agoda, thus preventing issues of overbooking through a shared inventory. In addition, it offers a commission-free booking engine that enables direct reservations from the hotel’s website, alongside customer relationship management (CRM) tools designed for handling guest profiles, communications, and loyalty programs. The system includes built-in features for housekeeping management, rate intelligence, and police/ID identity reporting, utilizing QR scanning technology for enhanced security. To safeguard data, it employs encryption both during transfer and while stored, complemented by daily backups and role-based access controls. Additionally, groups managing multiple properties can oversee all hotels from a centralized location with aggregated reporting capabilities. The service is offered at an annual rate starting from EUR 325 per property based on room count, and potential users can take advantage of a 14-day free trial without the need for a credit card, making it accessible for hotels of various sizes. This combination of features ensures that hotel management is streamlined and efficient, catering to the diverse needs of modern hospitality operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Abitari Yes 
FLEXIPASS Yes 
Facebook Yes 
RoomPriceGenie Yes 
UpsellGuru Yes 
happyhotel Yes 

Integrations

Abitari No 
FLEXIPASS No 
Facebook No 
RoomPriceGenie No 
UpsellGuru No 
happyhotel No 

Pricing Details

$60.00/month
Pricing is monthly, depending on room count. Available Standard Plan at £39 per month and Channels Plan at £59 per month.
Free Trial Yes 
Free Version Yes 

Pricing Details

EUR 325/yr
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

The Booking Factory

Founded

2014

Country

United Kingdom

Website

www.thebookingfactory.com

Vendor Details

Company Name

HMS Flow

Founded

2013

Country

Turkey

Website

www.hmsflow.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Product Features

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