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Description
Experience salon software designed to evolve alongside your business! We are dedicated to revolutionizing appointment management through cutting-edge online booking and payment options. Our intuitive calendar ensures you can easily oversee your appointments, regardless of how hectic things become, allowing you to schedule new sessions, input essential details, and even reserve time for those well-deserved getaways. Each customer is meticulously documented, providing access to their past bookings, contact information, and special requests, like their preferred amount of sugar in their drinks. The comprehensive reports generated enable you to analyze your business operations thoroughly, pinpointing the most promising opportunities for expansion. With our all-in-one POS system, you can effortlessly process both cash and card transactions, creating a seamless experience for every client. Booket truly stands out as the ultimate software solution for salons, spas, tattoo parlors, and personal training services, making it an indispensable tool for your success. Plus, our ongoing support ensures that as your business grows, we’re right there with you, adapting our services to meet your evolving needs.
Description
Everything you require to deliver exceptional customer experiences is right at your fingertips. Picture a scenario where every customer service request is addressed swiftly and efficiently, eliminating the chances of miscommunication or the hassle of locating past transactions. Sugar Serve provides all the tools necessary to forge remarkable customer interactions, from straightforward dashboards to comprehensive self-service options. You will always be equipped to meet your customers' needs at any time, regardless of the issue at hand. Many businesses today invest considerable resources to attract leads and secure sales, only to witness those relationships deteriorate due to poor customer service. With Sugar Serve, maintaining customer satisfaction and loyalty becomes a seamless process. This customer support platform is designed with the essential features that service agents value most, ensuring you have immediate access to the vital insights required. Moreover, SugarLive integrates the benefits of omnichannel customer interactions into Sugar Serve, all within a unified service experience. Ultimately, the combination of these tools empowers businesses to not only retain customers but also enhance their overall satisfaction.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
QuickBooks Online
QuickBooks Online Advanced
RT Telephony
Sage 50
Sage Accounting
Sugar Sell
SugarCRM
VIA Veterinary
Xero
Integrations
Amazon Connect
QuickBooks Online
QuickBooks Online Advanced
RT Telephony
Sage 50
Sage Accounting
Sugar Sell
SugarCRM
VIA Veterinary
Xero
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$80 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Booket
Founded
2018
Country
United Kingdom
Website
booket.co
Vendor Details
Company Name
SugarCRM
Founded
2004
Country
United States
Website
www.sugarcrm.com/solutions/sugar-serve/
Product Features
Salon
Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
