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ease
features
design
support

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Description

Effortlessly oversee your maintenance and interventions with just a few clicks. The software as a service platform, Bob! Desk, streamlines the management of building and equipment upkeep by enabling you to effectively handle requests for corrective interventions, automate preventive maintenance tasks, oversee service providers, and monitor ticket statuses. It features an interface for external service providers or subcontractors, allowing them to view ticket lists, upload quotes and invoices, and complete intervention reports. Additionally, technical companies can conveniently assign customer requests to technicians or subcontractors, ensuring efficient workflow management. This comprehensive approach not only enhances efficiency but also promotes better communication among all parties involved.

Description

Maintenance tasks for a piece of equipment can be categorized into distinct logical segments such as general, electrical, and mechanical. Each main equipment unit and its associated subsystems can be assigned specific scheduling and maintenance guidelines tailored to their needs. Important elements tied to an equipment record encompass the time intervals between maintenance activities, which may be measured in days, weeks, months, or distance traveled. Additionally, there may be images of the item requiring maintenance, along with customizable user-defined fields, detailed maintenance instructions, and cost or time estimates. General notes can be added in a free-format style, and links to external documents may also be provided. This structured methodology enables your organization to comply with quality management system requirements, as well as health, safety, and environmental regulations. Ultimately, it results in a robust system for managing equipment maintenance effectively. Features include a maintenance due calendar and an equipment due list that can be filtered by user-specified date ranges, along with work orders for both scheduled and unscheduled maintenance tasks. Furthermore, key performance indicators such as Mean Time Between Failures (MTBF) and Mean Time To Repair (MTTR) are tracked to assess performance and efficiency. This comprehensive approach ensures that all aspects of equipment maintenance are monitored and optimized.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Thirst

Integrations

Thirst

Pricing Details

$10 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bob! Desk

Founded

2015

Country

France

Website

bob-desk.fr

Vendor Details

Company Name

Pister Group

Founded

1982

Country

Canada

Website

www.pister.com

Product Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

EAM

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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