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Average Ratings 0 Ratings
Description
Blutui serves as a comprehensive web development platform tailored for agencies, aiming to enhance creativity, boost productivity, and optimize project management for website creation. Gain full control over your client sites, seamlessly invite skilled professionals to your agency team with precise permissions, and maintain oversight on aspects ranging from client access to billing details. Effortlessly create both straightforward and intricate data-driven websites. With Blutui Collections, you can eliminate the necessity for costly database and infrastructure support. Experience a remarkable reduction in development time, achieving improvements of between 233% and 375% through the use of pre-configured Blutui Components. Simply choose the required form and function and let your imagination run wild. The platform offers convenient in-page editing for both agency teams and client-side content managers, ensuring robust layouts that are design-protected. This solution provides speed for agencies while delivering convenience for clients. Elevate your studio and your clients’ experiences by adopting the web development platform favored by industry professionals. With Blutui, agencies can significantly streamline their workflows and enhance their overall service offerings.
Description
Enhance your customer service experience using Cisco Finesse, a state-of-the-art desktop solution designed for both agents and supervisors that fosters collaboration among the teams interacting with your service organization. With its user-focused design, Finesse not only boosts the satisfaction levels of customer care representatives but also seamlessly integrates with the Cisco Collaboration suite while adhering to industry standards. The platform enables cost-effective customization of agent and supervisor interfaces via open web 2.0 APIs, making it simple to incorporate additional value-added applications. Cisco Finesse merges conventional contact center capabilities into a lightweight, browser-based desktop, eliminating the need for client-side installations. It offers a single, adaptable interface, or cockpit, which grants customer care providers swift access to various resources and information, ultimately leading to quicker and more precise service delivery. Furthermore, this innovative solution makes it easier for teams to communicate and collaborate effectively, enhancing overall operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Altair Knowledge Hub
Cisco Jabber
Daisee
Dynamics Telephony
Empirix
Integrations
Altair Knowledge Hub
Cisco Jabber
Daisee
Dynamics Telephony
Empirix
Pricing Details
$20.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Blutui
Founded
2016
Country
New Zealand
Website
www.blutui.com
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/contact-center/finesse/index.html
Product Features
Advertising Agency
Campaign Management
Collaboration
Document Management
File Sharing
Project Management
Task Management
Time Tracking
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management